10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.
- Hampton, GA, USA
Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.
- Palm Springs, CA, USA
Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.
- Oyster Bay, NY, USA
While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.
- Huntsville, AL, USA
The car has 7300 Miles on it and it has an electrical Battery error that it can not start Also multiple soft ware errors the screen turns off while driving and assist control errors
- Muttontown, NY, USA
After dark, the rear camera is inactive. Also after dark, sometimes the backup lights do not come on in reverse. According to [XXX], this is due to a defect with the rear electrical harness because an active license plate light circuit interferes with the camera and backup lights circuits. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cleveland, OH, USA
When in reverse abrupt automatic braking occurs. Safety hazard with abrupt stop around other vehicles, hard braking causes driver and passenger to pitch forward. No warning. Automatic Braking disabled, sensors checked, settings adjusted by dealer. Dealer says there is nothing they can do. General Motors contacted but no action taken to date.
- Murrieta, CA, USA
- Canfield, OH, USA