10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 9,720 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My daughter was burned twice by the tailpipe on the 2004 Srx. The first time I called Cadillac they told me that this was the only case on file regarding the tailpipe. Six weeks later she was severely burned again. This time Cadillac opened a case file and the case was closed because the vehicle was built per Cadillac specifications.
- Palm Beach Gardens, FL, USA
The consumer states that the tail pipe sticks out from the bumper three quarters of an inch on his 2004 Cadillac Srx. The consumer contacted GM and they told him that was the way it was manufactured. The consumer burned and his daughter burned their legs on the tail pipe.
- Lake Oswego, OR, USA
While leaning inside of the vehicle, the exhaust pipe burned the occupant's leg. Please provide additional information.
- Vernon Rockville, CT, USA
- Altadena, CA, USA