1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 85,434 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Cadillac Srx. While driving 55 mph, a loud noise was heard from the steering wheel. The steering wheel became stiff and required excessive force in order to maneuver the vehicle. The failure occurred without warning. The contact called the dealer and was informed that she would need to pay for the repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer stated that it was the contact's responsibility to pay for the repair and provided case number: 8-909379197. The failure mileage was 30,000.
- Batavia, NY, USA
- Evansville, IN, USA