10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 232021

SRX

  • miles
I have been having problems with my headlights since the day it first rained and I purchased my vehicle. Now the lights have dimmed all the way down and flicker as I drive at night can't see anything. I have replaced numerous bulbs and fuses to no avail. The seats act weird when you set them for yourself or another driver. The wipers barley work its like driving trying to kill yourself or someone else.

- Cleveland, OH, USA

problem #4

Jan 102020

SRX

  • miles
While L was crossing the railroad tracks, the driver seat came out of alignment and jolted me forwards, thankfully L had my seat belt on. This happened right by the waffle house on chester road adjacent to bojangles and food lion 1/10/2020. I don't feel safe driving while the seat moves with every turn or bump L drive over on the road. Please advise.

- Chesterfield, VA, USA

problem #3

Jan 012019

SRX

  • 128,000 miles
Brakes are constantly locking up as I drive down the highway. The lights are defected. I've replaced the bulbs numerous times but you still can't see how to drive at night time. Also, something is wrong with the rear suspension.

- Chesterfield, SC, USA

problem #2

May 012006

SRX

  • miles
F the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. I tried to explain this to local dealer. They told me there is no recall on the seat. They fixed it for a price on one occasion, but it broke again. I think the other problem with the suspension has been fixed. But my drivers seat in in really bad shape, I had an accident in it. I believe this caused the accident because the seat is really in bad shape. I lean to left when I am driving.

- Prattville, AL, USA

problem #1

Nov 102014

SRX 6-cyl

  • 52,000 miles
I just brought this SUV Sept. 2014. Last week I was going around a curve. The rear end swerved and the tires rolled over the curve. The air bags deployed and the car stopped, the car was towed to a Cadillac dealer.( weeks before I found out about the recall on the air bags, seat, suspension and seat belt.) so, when I told the adjustor about the recall he just brushed it off and said, " it's not the recall.". I don't think the adjustor worked for an outside company. I need to get my car independently checked so I can find out if it was the recall items. How could my air bags deploy from going over the curve" the car has no damage... none! I think the dealer does not want to fix the recalled items or they fixed them wrong. Because my driver seat was making some crazy sounds the weeks before the airs bags came out. Plus, I told the dealer and he said all the work was done to the car. I think their lying.... is there a government place I can have the car checked or can you send someone? can you please help me" thank you for your time.

- Blackwood, NJ, USA