3.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,667 miles

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problem #3

Sep 292016

SRX 6-cyl

  • 90,000 miles
All of a sudden I've been experiencing numerous things going wrong. First I started smelling this strange awful odor, not knowing that its some type of water leak soaking my carpet on the passenger side, underneath the mat. I had my car detailed on numerous occasion before noticing this water puddles on Thursday morning. On top that, I get off work on Friday afternoon all I see is water pouring from the roof right in front of the visor on the passenger side onto my seat. I'm beyond frustrated...I called the dealership to see if there were any recalls, and of course, it isn't for my car. I don't really know what to do at this point. I scheduled an appointment with the dealership to get an oil change and to look into the problem on this Wednesday. I must go back to when I first encountered the smell. I called the dealership to see if they could locate the smell and they told me in fact at my last oil change it could cost me thousands of dollars. I felt betrayed, after being overwhelmed with this issue after just paying $2,200 for the timing change. This vehicle is not that old and I am still paying for a vehicle that's thanks in advance [xxx] ps.stationary and in motion... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Detroit, MI, USA

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problem #2

Dec 302014

SRX

  • 32,000 miles
Vehicle has a moon roof design that utilizes drain tubes to direct water away from the roof area. The drain system failed allowing rain water to enter the passenger compartment. Water soaked the floor area where wiring was routed to the rear of the vehicle. This caused the wiring harness to fail due to water contamination at the connection points. Rear hatch began to open uncontrollably on multiple occasions. Rear hatch finally failed and would not open under any circumstances. After researching this I found that this is happening to other owners of this type of vehicle.

- West Amana, IA, USA

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problem #1

Jan 022012

SRX

  • 15,000 miles
2010 Cadillac Srx. Consumer writes in regards to driver side frame blocking the view of the roadway when making a left turn the dealer did agree, there was a blind spot. However, there was no remedy.

- Washington, DC, USA

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