2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,805 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Cadillac SRX:

Unsubscribe any time. We don't sell/share your email.

problem #14

Aug 012021

SRX

  • 141,000 miles
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal noise detected. The electronic stability and traction control warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact called another local dealer, Chevrolet Center Inc (101 Cypress Gardens Blvd, Winter Haven, FL 33880, (863) 294-7371) who also confirmed that parts were not available The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 141,000. Parts distribution disconnect.

- Lake Wales, FL, USA

problem #13

Jan 272020

SRX

  • 102,302 miles
While I was driving at a speed of 50 mph the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, I had took in to repair shop right away, they put it on the scanner and told me that I it was a throttle body issue so I got that fixed the next day the check engine light came on again so I took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles I had researched and I see a lot of complaints about the same issue with my SUV and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they I had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design on Cadillac's part from the small magnetic ring that is attached to the bearing, I have researched this also and I see a lot of complaints about this and again no recall, also when starting my SUV all my panels don't work and if I power down my windows it is very very slow to come back up I have to shut my car off and restart it for everything to work again, I had researched this and a lot of complaints but again no recall, also the front head light are constantly fogging up again bad design on Cadillac I researched this and again a lot of complaint as well, but no recalls it seem that the 2010 Cadillac Srx has a lot of defect and nothing is being done about it also this stuff is very dangers and safety issues that are not being addressed and somebody is going to end up dead or is that what Cadillac waits for before recalling, it could of been very bad for me if I did end up getting rear ended I was very lucky.

- Worth, IL, USA

problem #12

Jan 142020

SRX

  • 161,000 miles
My car was going 70 on the interstate and the reduced engine power signal came on and my car jerked and started powering down. It was a throttle body issue. Now my cars electrical system won't work, and electronic stability control won't work because of small magnets that had poor design. My car windows don't open. The electrical system shuts of while the car is driving and I can't see my steering panel at all.

- Des Plaines, IL, USA

problem #11

Nov 192019

SRX

  • 95,500 miles
Took vehicle into GM Chevy dealer today for tire rotation and oil/filter change. No other issues. Dove vehicle home and noticed two lights on dashboard; ABS and stabilitrak. Also message on dic indicating to service ABS. No issues before dealer service.

- Palm Coast+Fl, FL, USA

problem #10

May 312018

SRX

  • 120,000 miles
The vehicle switches to stabilitrac and ABS at the same time causing the engine to not shift into the next gear. This causes the transmission to be over Ram and I have to stop the vehicle completely and put it into sport mode and manually shift the gears in order for it to shift gears. The vehicle is in motion at the time of transmission not shifting correctly into the next RPM.

- Willis, TX, USA

problem #9

Mar 012018

SRX

  • miles
Faulty headlamp that I keep having to replace something on it because it keeps going out and ac will not get cold on level 1,2, or 3. it's giving faulty codes.

- Houston, TX, USA

problem #8

Oct 132017

SRX

  • miles
Faulty transmission. Not shifting properly

- Knoxville, TN, USA

problem #7

Jul 292017

SRX

  • 133,388 miles
Moisture in drivers side headlight due to broken seal. Manufacturer/dealer known issue with these vehicle's causing difficulty seeing at night which is a safety hazard. New headlamps burn out prematurely and can happen at anytime unexpectedly. Also, stability control light randomly comes on, ABS light always on.

- Viroqua, WI, USA

problem #6

Nov 012015

SRX

  • miles
2010 Cadillac Srx "service stabilitrac" light has been coming on for the last year. I've had the shop who ran the code. The code came back as possible fail but inconclusive. The mechanic checked all fuses and entire breaking system and found nothing in need of repair and all systems working properly. To replace the part that "maybe causing" the warning to come on would cost me up to $1200.

- Covington, LA, USA

problem #5

Dec 252016

SRX 6-cyl

  • miles
Stabilitrak warning comes on and stays on. While on and making a sharp turn feels like the tires are trying to grip the road like there's no traction. This happens on sunny days with no precipitation. Also can not pick up speed. The stabilitrak warnings been on now for 2 weeks since the last time it rained. I find I'm burning gas quicker since it's on. Also sometimes my transmission won't shift into 2nd gear. It happens mainly when slowing down and goes back down to 1st gear but when I accelerate it won't shift back up. It also drops back into first while driving at a steady speed-not slowing down. I have to pull over and put in park then put back in drive in order for it to shift gears. It's scary when this happens on the highway because I have to get to the shoulder because the RPM's shoot way up and I don't want to damage the engine but I don't want to cause an accident either. I've seen recalls for this year and model for this exact same issue but my VIN is not on the recall list. I think this is highly unfair. These issues have been going on since I bought this vehicle in January 2016.

- Camden, NJ, USA

problem #4

Oct 222015

SRX

  • miles
I have had my car 6 years and it has been in the shop over and over from the engine lights, stabilize bar, power steering, transmission problem, anti lock brake and traction control light, security light, catalytic convertor, would not start, remote not detected, sunroof leaks, oil leak, seat belt, brakes problem, gas mile not accurate,

- Canton, MI, USA

problem #3

Mar 192015

SRX

  • 70,000 miles
I took my 2010 Srx into dealership due to a loud roaring noise and vibration in the vehicle at 50-60 mph. Dealership advised that tires needed to be replaced and vehicle aligned. Tires had less than 30,000 miles on them. All tires were replaced and vehicle aligned ($1000+). approximately 2 - 3 weeks later, I noticed a loss of power in the vehicle when trying to accelerate. Additionally, while stopped at a stop sign or light, vehicle sputtered and shook like it was going to die. This happened on several different occasions. Stability trac light come on during this time but then went out. 05.01.15, the vehicle completely lost all power to accelerate over 40 mph and has an awful roaring noise. 05.05.15, the vehicle was towed to the dealership & is currently there. Received call from dealership that the wheel hub bearings need to be replaced @ $1,100+. I am not happy with this solution & do not believe is will fix the current issues with my vehicle, as I should not be having a bearing issue @ 70K miles. I now believe that something more was wrong to have caused my tires to have worn so quickly and poorly. Further, there is moisture buildup in both of my headlamps that I predict will cause problems after reading previous consumer complaints without gms acknowledgement.

- Angleton, TX, USA

problem #2

Dec 052013

SRX 6-cyl

  • 70,000 miles
Water drain from moon roof separated and water fluid ed the vehicle short in out many components. Took in for service had to pay $1900. This should have been covered I feel that this repair should have been completed at no cost to me. Being that there were at least five other vehicles in the same dealer repair shop at the same time. Spoke to the technician repairing the car before mine and was told he knew actually what the problem was. He showed me that the drain tube came from the factory pulled to short and tight and when there is a heavy rain the run off caused the tubing that run down the front windshield end pillars to separate which then leads to water filling the interior cabin of the vehicle, in between the doors, over the dash and it's interior components, down into the lift gate and onto the interior flooring which it had and flooding it.

- Brockton, MA, USA

problem #1

Apr 232009

SRX

  • 75 miles
The whole car is a shame. Wiring harness fell and melted, lost brakes, computer wouldn't allow car to start, stabili track, power steering, radiator all failed. No side panels installed in door jams.

- Reno, NV, USA