10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 48,678 miles
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www.Pontiac.com; and Saturn at 1-800-972-8876 or www.Saturn.com. recall number 11V595000 recall date 12/20/2011 component power train:automatic transmission summary General Motors (GM) is recalling certain model year 2010-2011 Cadillac Srx vehicles manufactured from October 26, 2008, through June 23, 2011, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, theft protection. These vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket. Consequence the driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash. What owners should do GM will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during January 2012. Owners may contact Cadillac at 1-866-982-2339.
- Brighton, MI, USA
Shift module 208755589 dated 01/25/2010 other numbers GM 4447/812516052/05model5 would not shift into park, vehicle would not turn off and rolled causing an unsafe vehicle.
- Brighton, MI, USA
Stabilitrak warning comes on and stays on. While on and making a sharp turn feels like the tires are trying to grip the road like there's no traction. This happens on sunny days with no precipitation. Also can not pick up speed. The stabilitrak warnings been on now for 2 weeks since the last time it rained. I find I'm burning gas quicker since it's on. Also sometimes my transmission won't shift into 2nd gear. It happens mainly when slowing down and goes back down to 1st gear but when I accelerate it won't shift back up. It also drops back into first while driving at a steady speed-not slowing down. I have to pull over and put in park then put back in drive in order for it to shift gears. It's scary when this happens on the highway because I have to get to the shoulder because the RPM's shoot way up and I don't want to damage the engine but I don't want to cause an accident either. I've seen recalls for this year and model for this exact same issue but my VIN is not on the recall list. I think this is highly unfair. These issues have been going on since I bought this vehicle in January 2016.
- Camden, NJ, USA
The 2010 Cadillac Srx with only 29,526 miles would not go into park. Found to be transmission control module assembly. Returned to have part replaced transmission control sticking during operation replaced transmission control shifter assembly. Parts was $207.83 and labor was $280, misc $25. Should not happen at 29,526 miles.
- Brighton, MI, USA
When I shift to park, the dash tells me I have not in park and I am unable to turn the car off. I have to reverse, then shift back to park, sometimes several times, in order for the car to finally register that I am in park. Also, when I shift to reverse, there is a huge thunking noise. This is an intermittent issue that can occur anywhere from 1 time per week to several times. I have brought the vehicle in for the issue to certified GM dearlships and pointed out that several messages on bulletin boards state it's a transmission shift cable. Many others have experienced the same problem, however, if the dealership cannot replicate it, they say there is nothing to fix. I saw a recall for the same issue for 2010 and 2011 Srx's, but the dealership said that my VIN is not part of the recall although I'm experiencing the same issue.
- Mokena, IL, USA
The contact owns a 2010 Cadillac Srx. While driving at any speed, the vehicle failed to shift out of gear. The vehicle was taken to a dealer where it was diagnosed that the transmission caused the gear shift to fail. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,600.
- Cedar, PR, USA
The contact owns a 2010 Cadillac Srx. The contact stated that the gear shifter failed to shift into gear. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 11V595000 (power train). The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 77,921.
- Caguas, PR, USA
The contact owns a 2010 Cadillac Srx. The contact stated that the vehicle hesitated to shift gears. In addition, the vehicle stalled and the check engine warning light illuminated. The vehicle was taken to a dealer on several occasions. On the most recent diagnostic testing, the dealer advised that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.
- Green Arces, FL, USA
The contact owns a 2010 Cadillac Srx. While driving approximately 45 mph, there was a loss of power steering without warning. In addition, when the accelerator pedal was engaged the vehicle failed to respond. The contact sustained injuries to the shoulder and neck due to the excessive force applied to the steering wheel however, no medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the gear shift failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,260.
- Marietta, GA, USA
On 2 occasions this month my 2010 Srx went from going approx 65 mph to around 20 mph max on major freeways. I worked my way to the shoulder, called onstar, they prompted me to turn the engine off and restart. Both times I was able to drive again. I took the car to the Cadillac dealer and they replaced the throttle body assembly at $784. This was so scary losing power on the freeway like this, there should be a recall for this issue.
- Glendale, CA, USA
The contact owns a 2010 Cadillac Srx. The contact stated that while driving 65 mph, the vehicle decelerated as the engine power reduced warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that an unknown module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 25,900. The VIN was not available.
- Narragansett, RI, USA
As I was driving the vehicle would not switch into 2nd gear on the highway. Pulled over, turned off, turned on, and began driving again. The vehicle then switched gears as usual. Interested to see if this is similar to the recall on the 2013 Cadillac Srx transmission control module, and if it needs reprogramming.
- Tampa , FL, USA
I am unable to shift the transmission out of gear (drive into park) when I go to park the car. When I do shift into park the dash reads "shift into park" as if it doesn't recognize, even though the shifter is in park and I am unable to turn the car off. I sit there and "jiggle" the shift knob for several minutes until it turns the dash error message off and then the car will turn off and I can finally exit the car. This corresponds with a NHTSA recall # 11V595. And the cad dealer and GM are not cooperating with me to cover the fix charge. I am fearful of rolling or not being able to turn the car off, or worse.
- Phoenix, AZ, USA
The contact owns a 2010 Cadillac Srx. The contact stated that while stopped at a traffic light, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact turned off and restarted the vehicle, which resumed normal operation. The problem recurred several times. The vehicle was towed to an independent mechanic. The technician was unable to diagnose the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
- Antioch, TN, USA
The contact owns a 2010 Cadillac Srx. While driving various speeds, the vehicle lost acceleration. The vehicle failed to accelerate when the accelerator pedal was applied. The vehicle was taken to the dealer for diagnostic testing. The vehicle was repaired, but the repairs were unknown. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
- Easley, SC, USA
Upon acceleration from a complete stop or rolling stop, the vehicle will stall for approximately 2-3 seconds. This incident has occurred more than 5 times in the last year. The vehicle currently has 55,000 miles.
- Warren, MI, USA
Passenger side head light has ongoing electrical short goes out indicates on the information center then will randomly come back on took it in to the dealer no fix. Also when turning to the left or the right there is squeaking noise from the tires and suspension it gets worse when cold out. To pay $55,000 for a car and have ongoing issues. It also got new head gaskets at 51,000 miles and a new transmission at 43,000 because it wouldn't go in to reverse one afternoon. Had to be towed to a dealer was replaced under warranty.
- Rockville, MD, USA
My new car was towed a number of 4 times. First time car was only 6 mos old and had 3000 mi on it. Second and third time heritage Cadillac said they were working with engineers from Cadillac to try and repair. 4th time they said couldn't fix and car was not safe to drive, could get stranded in it. May or June 2011. Jan 2012, July 2011, May 2012 failure to start/towed in.
- Oakbrook Ter, IL, USA
The whole car is a shame. Wiring harness fell and melted, lost brakes, computer wouldn't allow car to start, stabili track, power steering, radiator all failed. No side panels installed in door jams.
- Reno, NV, USA
- Brick, NJ, USA