10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 53,094 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.
- Columbus, GA, USA
I just bought this vehicle two days ago and now realized it loses power while driving (in-motion) and then jumps as if it wants to cut off. At the time, I was driving on a city street and as I tried to accelerate, the problem occurred. This is very dangerous and scary because it can cause a crash or cause other cars to rear-end it. Also, it says airbag needs servicing.
- Cary, NC, USA
I was in a car accident along with two other passengers and none of the air bags deployed
- Fort Worth, TX, USA
Low beam head lights are extremely dim can't see nothing past the hood of car, have tried replacing head lamps twice with no improvement, night driving can only be done with hi beam causing me to blind other drivers. I keep getting service air bag warning whenever a passenger is in the passenger side of the car took it to a dealership but they was unable to find the problem.
- Detroit, MI, USA
The contact owns a 2010 Cadillac Srx. While driving out of a parking lot and making a right turn, the air bags deployed without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
- Tampa, FL, USA
I was in a minor collision. Ran into the back of someone. My airbags didn't deploy and my engine immediately caught on fire and in a few minutes my whole care was on fire and destroyed. There was no known reason how or why the fire started.
- Evansville, IN, USA
The contact owns a 2010 Cadillac Srx. While the vehicle was stopped, the front air bags deployed without warning or impact. The contact was able to resume driving. The vehicle was taken to a dealer where it was diagnosed and registered that the vehicle would flip over and cause the air bags to deploy. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Tampa, FL, USA
Front end collision into side of 2007 Chevy Suburban at 40-45 mph. Dry road conditions. Air bags did not deploy.
- Apex, NC, USA
Hit head on by truck going approx. 45 mph that swerved into my center turn lane. Front end demolished - car was totaled - but air bags did not deploy. Seat belt did not lock on impact. Side of my head hit driver's window or frame - was catapulted forward and caught in seat belt when it pulled out all the way, resulting in horrific and painful chest, abdomen and left leg injuries (soft tissue).
- Davisburg, MI, USA
I just brought this SUV Sept. 2014. Last week I was going around a curve. The rear end swerved and the tires rolled over the curve. The air bags deployed and the car stopped, the car was towed to a Cadillac dealer.( weeks before I found out about the recall on the air bags, seat, suspension and seat belt.) so, when I told the adjustor about the recall he just brushed it off and said, " it's not the recall.". I don't think the adjustor worked for an outside company. I need to get my car independently checked so I can find out if it was the recall items. How could my air bags deploy from going over the curve" the car has no damage... none! I think the dealer does not want to fix the recalled items or they fixed them wrong. Because my driver seat was making some crazy sounds the weeks before the airs bags came out. Plus, I told the dealer and he said all the work was done to the car. I think their lying.... is there a government place I can have the car checked or can you send someone? can you please help me" thank you for your time.
- Blackwood, NJ, USA
The passenger side airbag light will turn to off with a passenger in the seat. It appears to occur when the passenger changes position/shifts their weight in the seat. The service airbag light will trigger until the sensor finally responds and turns the airbag back on. I have read where this is a recall in other make & models but different year.
- Denton, TX, USA
The contact owns a 2010 Cadillac Srx. While driving less than 10 mph the air bag deployed and the vehicle stalled. The driver was hit on the shoulder and the back of the neck by the air bag. The vehicle was towed to the dealer who advised him that the failure was not covered under warranty. The vehicle was damaged and the repair cost was $2,800. A claim was filed with the manufacturer. The vehicle had not been repaired. The failure and current mileages were 6,000.
- Fountain Valley, CA, USA
The contact owns a 2010 Cadillac SRS. While the contact was driving approximately 50 mph, the air bag warning indicator illuminated for forty five minutes. The vehicle was taken to an authorized dealer who was unable to locate the failure. The failure mileage was 12,500.
- Mascow, TN, USA
- Fort Myers, FL, USA