Low beam headlights have dimmed to the point of not feeling safe to drive at night.

- Ellisville, MO, USA

The low beam headlights no longer work, making visibility poor while driving at night, so low it makes seeing anything in front of the vehicle difficult and may cause an accident. They were working and one day while driving home from my office I noticed they were no longer working, it was dark in front of the car. I checked the lights, they were on, however, the low beams were no longer operating.

- Frankfort, IL, USA

The low beams on my SUV went completely out as I was driving early one morning out of my neighborhood! I noticed that it was unusually dark and thought that a street light was out, but I soon discovered that it was my headlights that were not working. I am unable to drive my car at night or before the sun comes up because I have no lights. I can only use the high beams. I need to be able to drive my car when it's dark. This is a serious problem and the GM should do a recall to repair this defect at cost to the consumer because they are totally aware of this issue and have been for years. There is an issue with the sealant and it's allowing moisture to get inside of the headlights causing the lights to go out.

- Hampton, GA, USA

I noticed that only my drivers side headlight was not working. After investigating I learned that there has been 2 class action lawsuits filed and won against the manufacturer in Florida and California. This is due to condensation causing the low beam light to fail. I took the headlights out and put the bulb from the drivers side into the passenger side and it works. This is consistent with the complaints from the lawsuits. There are way too many complaints about this causing headlights to fail in rainy conditions. That is the worst time for headlights to fail. There are enough complaints that a recall should be done.

- Marysville, WA, USA

Head lights are dim at night while driving you can't see very far ahead which makes it dangerous to drive at night. You have to use high beam to be able to see. We have replaced the lights and it's not any different. It's scary driving at night. Something needs to be done. I'm surprised there aren't more accidents.

- Ogden, UT, USA

The contact owns a 2011 Cadillac Srx. The contact stated that the front headlight assemblies were filled with moisture from the rain. As a result, the lenses were fogged, which made the headlight illumination very dim while driving at night. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 79,000.

- Cincinnatti, OH, USA

Headlights are full of moisture and are very dim.

- Centerville, IA, USA

The contact owns a 2011 Cadillac Srx. While driving various speeds, the low beam headlights illuminated at dangerously low levels. There were no warning indicators illuminated. The contact had to drive with the high beams activated. The vehicle was taken to sterling mccall Cadillac (10422 southwest fwy, bldg B, houston, tx 77074, (713) 777-7151) where it was diagnosed that the headlights needed to be replaced. The headlight bulbs were repaired several times, but the failure recurred. The manufacturer was contacted and informed the contact to call NHTSA to file a complaint. The failure mileage was approximately 40,000.

- Houston, TX, USA

Have had dangerous lighting level from low beam for long time. Have replaced the bulbs with led but no significant improvement. Remove the covers to keep the moisture from building up and then replace on a regular basis. Someone will have a serious accident with these lights. We dare not use the vehicle at night.

- Hilton Head Island, SC, USA

My 2011 Cadillac Srx has had very poor headlights since I purchased it. I have replaced the bulbs with the brightest halogen bulbs available with minable improvement. I tried led lights, they were terrible. What recourse do we have on this issue. I see on the internet that this is a ongoing complaint with this model of car. Please help!

- Anderson, IN, USA

The oem headlights are a driving hazard, extremely dangerous and unsafe. There are several posts on-line, describing the same problem. The seals of the headlights allow moisture into the headlight assemblies. This causes bulbs, harnesses, and diodes to burn up. I described the incident to Cadillac, they really don't have a responsible response.

- New Smyrna Beach, FL, USA

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALLS AT THIS TIME. SO HOW DO TWO PLACES TELL ME I HAVE A RECALL BUT CADILLAC SAYS I DON'T. I REALLY NEED THIS SITUATION CLEARED. I DRIVES MY ELDERLY PARENTS AROUND AND I NEEDS MY CAR TO BE SAFE FOR ME AS WELL AS FOR MY PARENTS. PLEASE HELP. I'M HAVING TO MANY ISSUES WITH CADILLAC. MY HEADLIGHT ASSEMBLY FOR MY CAR CAUSED BY CONDENSE IN MY PASSENGER SIDE HEADLIGHT ASSEMBLY. THAT'S BEEN OUT FOR ABOUT A YEAR. SO YES I'M HAVING A BAD TIME WITH MY CAR. DON'T GET ME WRONG I LOVE MY CAR THIS IS WHY I'M TRYING TO FIND HELP AS WELL AS ANSWER REGARDING MY VEHICLE. IF YOU CAN CONTACT ME AT [XXX]. I WOULD REALLY REALLY APPRECIATE IT. THANK YOU SO MUCH HAVE A BLESSED DAY INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Gary, IN, USA

My passenger side headlight always goes out when it rains due to the moisture getting trapped inside

- Newport, AR, USA

Headlight failure - replaced one side for $1400 now have to replace other side contacted cadilac and was told it was not covered. I own a 2010 Srx bought in Florida and it is covered. This is a safety issue that GM should be accountable before innocent lives ars lost due to failure of headlamps

- Venice, FL, USA

Headlights on 2011 Cadillac Srx are constantly filling up with condensation. This causes uneven headlights and reduces visibility put driver and passenger at risk of undue injury including death.

- Tamarac, FL, USA

Hid headlights keep filling with condensation and burning out. Dealer wants over $1800 to fix...for headlights!

- Syracuse, NY, USA

Drivers side headlight contains moisture which shorts out the ballast and ignitor and blows the hid headlight. There is not a proper seal on headlight and Cadillac knows this.they have been recalled in Florida, California! in Wisconsin the same issue with moisture. I have replaced both sides 7 times. The car dealer refused to fix. The Cadillac dealer also will not acknowledge the problem either. At any moment they just stop working when driving on highway at night. This can cause an accident because oncoming traffic can't see you. A safety issue. Let alone rain, fog and snow driving are issues if they just can go out because they are faulty.

- Fond Du Lac, WI, USA

Bought the 2011 Srx in 2018. Immediately had to have the entire passenger side headlight assembly replaced because of moisture intrusion. Now 6 months later the same problem has appeared in the drivers side headlight. Visibility at night is badly compromised. Repair is very costly.

- North Augusta, SC, USA

Takata recall the high and low beam headlights are so dim at night driving. It's very dangerous because you can hardly to half car length in from of you

- Wesson, MS, USA

Low beam does not produce enough light to safely drive at night. High beams are fine. Have replaced bulb but does not work. Very dangerous driving at night

- Winter Haven, FL, USA