10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
48,171 miles

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« Read the previous 20 complaints

problem #102

Mar 202019

SRX

  • 126,000 miles
Headlights will turn off sporadically while driving. If manually turning lights off then back on, headlight will work again.

- Wausau, WI, USA

problem #101

Mar 012017

SRX

  • 50,000 miles
My headlights are dim and have moisture in them. The vehicle is unsafe to drive at night I cannot see at all using my vehicle when it's dark.

- Gonzales, LA, USA

problem #100

Jan 012018

SRX

  • miles
Moisture in headlight assemblies due to seal failure

- Winter Springs, FL, USA

problem #99

Dec 172018

SRX 6-cyl

  • miles
The low beam headlights are to dim for night driving. I don't feel safe driving at night, it's difficult to see the road.

- Wheat Ridge, CO, USA

problem #98

Feb 012018

SRX

  • 100,000 miles
The low beam light visibility has progressively deteriorated to the point where passengers have commented that I'd forgotten to turn on my headlights. There is moisture in the light housing. We've tried to replace the bulbs with led bulbs but visibility didn't improve. We've observed moisture accumulating over several years but were not aware it would effect visibility. I'm entering an exact date only because it's required to progress but I do not have an exact date.

- Robbinsville, NJ, USA

problem #97

Nov 232018

SRX

  • 114,500 miles
Low beams suck

- Glenfield, NY, USA

problem #96

Feb 012019

SRX

  • 94,000 miles
Lights dim almost cause me to crash. Now one not working seems like a lot of issues with this vehicle. Is it to get the nearly $500 repair cost" fix the problem thousands complaining, it's an obvious flaw. Not fair. This is very dangerous will this only be fixed after a tragedy"

- Aurora, IL, USA

problem #95

Jan 012019

SRX

  • 67,058 miles
The contact owns a 2011 Cadillac Srx. The contact stated that the headlights were extremely dim, which made it difficult for the contact to see the road at night. The vehicle was taken to sheehan Cadillac (5101 N federal hwy, pompano beach, fl 33064) where it was diagnosed that the headlight assembly needed to be replaced and the vehicle was no longer included under warranty. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 67,058.

- Pompano Beach, FL, USA

problem #94

Oct 182018

SRX

  • 77,000 miles
Headlights fill up with condensation and prevent driving at night or weather with decreased visibility because they don't work.

- Belton, MO, USA

problem #93

Jan 012018

SRX

  • 50,000 miles
Vehicle headlights dim

- Miami Gardens, FL, USA

problem #92

Feb 062019

SRX

  • 82,000 miles
The contact owns a 2011 Cadillac Srx. The contact stated that the headlights retained rain water and failed to illuminate while driving at night. The vehicle was taken to dutton Cadillac of riverside (located at 8201 auto dr, #101, riverside, ca 92504), (951) 842-2566), but was not diagnosed or repaired due to the fees. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 82,000.

- Calimesa, CA, USA

problem #91

Jan 022019

SRX

  • 110,000 miles
The headlight on this car will not work properly. Have had bulbs replaced twice. Dealership state seals are bad and need replaced. Charging over $2000 for this. There is water inside both headlights. The bright lights will work, but not the regular lights. What recourse do we have?

- Bluff City, TN, USA

problem #90

Jan 282019

SRX

  • 90,000 miles
When driving at night with lights on dim you can barely see anything. In order to be able to see anything lights must be on bright, if meeting another driver this makes for a possible hostile interaction as the approaching driver is blinded by the brightness of lights. I took my car to shop only to be informed it is a defect with this model vehicle starting with 2010 models. I was told the price starts at around $1000 for a replacement clip with the probability that lights will do same thing😯. lights are not blown but instead it is a defect of manufacturer. This needs to be addressed as soon as possible. Night driving is a must for some of us and the feeling of not being able to see very well with lights on dim or making other drivers mad and possibly resulting in an act of road rage makes us feel very unsafe. I have been a Cadillac driver all my life and feel this should be addressed as soon as possible. We should not be held responsible for trying to fix something that in all honesty is not our fault and will only result in spending money that is only going toward a temporary fix still. Please make this right.

- Jones, AL, USA

problem #89

Jan 022019

SRX

  • 49,000 miles
Headlight assembly on driver side is faulty, replacements from GM are not guaranteed. After replacing numerous bulbs at owner expense, bulb will dim, or burn out leaving driver in a dangerous situation at night.

- Texarkana, TX, USA

problem #88

Jan 242019

SRX

  • 118,000 miles
My headlight assembly holds condensation and my lights are dim. Occurred driving at night.

- The Woodlands, TX, USA

problem #87

Jan 022013

SRX

  • miles
Headlights go dim to almost all the way off have changed bulbs twice, after a couple of weeks lights go dim again

- Pearland, TX, USA

problem #86

Jan 012019

SRX

  • miles
Headlights very dim, not safe at night, scared to drive.

- Apo, AE, USA

problem #85

Jan 062019

SRX

  • miles
Moister completely filled passenger headlight assembly so it failed state inspection.

- Aldie, VA, USA

problem #84

Jan 042017

SRX

  • 70,000 miles
Low beam headlights are very dim and dangerous to drive at night. Sunroof leaks water, third brake light out and back up camera stop working.

- Baytown, TX, USA

problem #83

Dec 202018

SRX

  • 44,000 miles
Both headlights have moisture and right headlight failed while driving. GM is well aware of this defect. The light failing while driving is a safety issue. GM will replace light for $1400 dollars, but the replacement has the same defect. They need to be recalled and fixed.

- New Port Richey, FL, USA

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