10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,563 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2012 Cadillac Srx. The contact daughter was driving 65 mph highway while raining the vehicle hydroplain which caused the contact daughter to lose control of the vehicle. And crashed into medium in the road where another vehicle hit the contact daughter vehicle in the rear. The contact stated no front and rear air bags deployed in the vehicle. No medical attention at the scene of the failure. The contacts daughter did go to the hospital two days after the failure. A police report was filed. The vehicle was towed to an independent mechanic where then the contact insurance had it towed to diagnosed the vehicle as a totaled loss. Now the contact just receive a recall notification from the vehicle manufacturer in reference to rear suspension toe adjuster link being loose and now the contact feel that was the caused to the failure of the vehicle at the time his daughter was driving.the failure mileage was 153,014.
- Baiser, KS, USA
Driving South on a city street. When the vehicle shut off. Pulled over to the side and restarted the vehicle. Made it another block and the vehicle shut off again. Pulled over again, and this time vehicle wouldn't start. Had to get it towed to my mechanic. Had a diagnosis done because the vehicle was idling rough, cutting off, and poor excelleration. Found out that it was camshaft sensors that were bad. Looked on youtube and found out many people have been experiencing the same problem with the same vehicle and engine.(3.6) Cadillac refuses to do a recall on a very dangerous problem. They need to recall all of these vehicles with this engine and fix this problem. 2010 thru 2016 Cadillac Srx with the 3.6 liter V6. This is a very dangerous thing to happen while you driving. Could cause accident and injury. Shame on you Cadillac for not owning up to this design flaw in your vehicles.
- Chicago, IL, USA
Slip detected in rear differential module, differential and clutch fluid mix due to seal deterioration. Replaced piston, seal and fluid at 53,000 miles ($1366.54 repair bill) service advisor said that this is common with this car and mileage.
- Longmeadow, MA, USA
I was driving home on NY state thruway, I got off my exit and approached toll booth to stop and pay toll. I stopped the car to pay and the car was trying to lurch forward and started shuddering and the rpms were dropping like it was going to stall. I pushed the selector lever into neutral and the car stopped lurching forward and the rpms returned to normal. I put car back into drive after paying toll and proceeded forward to the traffic light and stop and the car did the same thing again. I proceeded home and when I arrived and pulled into my driveway the car started to shudder slightly and when I completely stopped in front of my garage I just held my foot firmly on the brake to see what would happen and the car attempt to go forward but stalled within seconds. I attemtpted to start the car back up but it took a few seconds of pressing the button before the car fired back up. I then backed up to the end of my driveway and went forward to see if it would do it again but it did not. My wife started car in morning and it did it again at the first stop sign she approached. I called carbone Cadillac and scheduled an appointment to drop off car to correct issue. They had the car for two days and could not replicate the condition. I picked up the car and I will get it to do it again an get it on video for proof of the defect as this is unacceptable. I just bought the car for my wife 2 months ago. Totally unacceptable safety hazard to say the least. Mileage is 40,251
- Clinton, NY, USA
Vehicle was parked in a driveway with a slight slant. Rear hatch was opened and we were unloading vehicle. Vehicle was in park and turned off. Approximately 5-10 minutes after exiting the vehicle, we went back outside to remove items from the rear. The vehicle started rolling away (tires turning, not a slide). A person in the group was able to catch it and jumped in the driver's door and applied the brake. Service dept reports they can find nothing wrong. I'm grateful we were able to catch it otherwise, someone could have been injured while unloading the rear or it could have rolled away and crashed while we were in the house.
- Cedar Rapids, IA, USA
The contact owns a 2012 Cadillac Srx. The contact stated that the vehicle was exhibiting a 3-4 second delay in acceleration. The vehicle was not taken for inspection or repairs. The manufacturer was notified of the failure. The failure mileage was 5,000 and the current mileage was 44,000.
- Clinton Township, MI, USA
- Lakewood, NJ, USA