10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Late in the first year after we purchased the car we noticed from the back how low the fuel tank extended toward the ground. We didn't think much of this until this year we noticed a dent on the tank. I checked the new Srxs at the dealer and found the newer models had much more ground clearance on the tank. We thought there must have been some problems and they had changed the tank clearance to correct this. I have not yet contacted the dealer to see if a correction can be made on my car. This appears to be a possible cause for a fire with the tank if you backed over a high curb with the tank extending past the back wheels toward the rear bumper.
- Burkburnett, TX, USA
The vehicle suddenly accelerated while slowing the vehicle while still in drive and while pulling the vehicle into a curb parking. The acceleration could not be stopped using brakes and struck a parked car in front of the Cadillac.
- Calabasas, CA, USA
- Suwanee, GA, USA