On 6/25/18, my wife was traveling 45 mph., in our 2012 Cadillac Srx. The vehicle in front of her went to make a left turn into a subdivision. But, then decided not to do that and pulled back into the lane of my wife. She slammed on her brakes, to avoid hitting the vehicle. However, she couldn"T anticipate their move. She hit them from behind, going 45mph. She hit her forehead on the visor bar twice, causing a skull fracture, brain bleed, sever concussion, deep lacerations, a burst artery in her forehead to where she was bleeding heavily and unconscious. Her chest hit the steering wheel, which badly bruised her ribs, causing a hiatal hernia, due to the impact. She suffered lacerations to her left arm, knee and has ruptured discs in her cervical spine. She was icu for several days due to the brain bleed and head injuries she sustained. Our air bag never deployed and the driver seat belt didn?T lock on impact, allowing her to bounce upward twice and sustained the head injuries. The Cadillac air bags and seat locking mechanisms failed to protect her from injuries she should had never had. Someone needs to research further these issues for the 2012 Srx so other consumers don?T feel safe in a vehicle, where the safety mechanisms fail. Cadillac should not be able to get away with this. Should the 2012 Srx have a recall on air bags and seat belt locking mechanisms failing" more than one complaint has been posted, so I hope the NHTSA investigates this for us all. Please consider this a formal complaint! thank you, and please follow up!

- St Charles, IL, USA

Two cars ahead of me was going straight and all of a sudden turned into a strip mall without indicator, the car in front of me slammed on their brakes and so did I, but I still ended up rear ending the vehicle in front. I think my speed was around 30 at the time of impact. I hit my chin to the steering wheel. Got multiple cuts inside of my mouth. And couple of them on my face which required stitches. My air bag did not deploy and neither the seatbelt prevented it, which I thought was odd. Checked with Cadillac if hey were aware of any problem with the car. They denied the existence of such an issue. So I want to get the vehicle investigated, so that nobody else should get hurt the way I did; also I have another Cadillac and need to know. Will really appreciate it. Thanks

- Brookfield, WI, USA