9.0

really awful
Typical Repair Cost:
$1,200
Average Mileage:
63,450 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Jun 062020

SRX V6

  • Automatic transmission
  • 85,000 miles

The Cue screen is cracked in one corner and webbed across the screen making it difficult to read. The system was installed brand new about 3 years ago!! I’m very upset that Cadillac won’t pay for fixing this especially since they knew about this obvious DEFECT. I would like to join the second class action suit but don’t know how. I would love some help with that!!

- espositomarme, Jamesville, US

problem #1

Mar 012019

SRX

  • Automatic transmission
  • 41,818 miles

My CUE screen has developed cracks and is getting worse. The screen also freezes can't do anything change climate control, radio, navigation. It also has what I call a light show. What screen it freezes on will sometimes blink on an off. Does anyone else have this problem?

Update from Jul 7, 2019: I got the CUE replaced...$1200. Hope this won't keep happening!! Anyone have this problem with the CUE Screen?

- Ruby M., Napa, US