The low beam headlights on our 2013 Cadillac Srx, which we purchased new in November, 2012, are practically unusable for night time driving. The light output is extremely low even after replacing the bulbs with sylvania zxe bulbs and then, after these were ineffective, led replacements. Driving this vehicle in low light conditions is completely unsafe unless the high beams are used, which then causes issues to oncoming traffic. There are numerous similar occurrences readily findable through internet searches. It appears that GM should determine and provide a long term solution to this safety issue that has been a noticeable issue with our vehicle for the past two years.

- Sunset Beach, NC, USA

My Cadillac Srx model year 2013 is equipped with faulty headlights that are so dim I can not see the lines on the side of the road. On back roads you can't see nothings to separate the road from the land. I am afraid to drive at night. I have just missed several accidents. I have a great extended warranty thru 2022, but they will not cover because of GM stance. Warranty solutions GM has failed to properly address this issue with notification to current and prospective Cadillac owners. The company has also allegedly failed to offer a fix for the defect under its own bumper-to-bumper warranty. A recall would be too expensive. Common to other GM models. There are currently 2 class action law suits Florida and California. Help! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brandon, FL, USA

The low lights are so low that you can not see at night. The brights are fine. I replaced the filaments and put in stronger blubs, but the low lights are still not adequate for night driving. This started in June 2016.

- Greenwich, CT, USA

The low headlight beams are so dim you can not see to drive at night. It has become very frightening to drive at night. Vehicle was brought to dealer who stated he has seen this issue but nothing he can do. Cadillac was contacted as well. They stated there was nothing they could do either.

- Cairo, GA, USA

My low beam headlights have become very very dim. Have had to replace the bulbs twice. I have to drive with high beams in order to see safely at night. This is a known defect in these cars, but Cadillac has not issued a recall.

- Kingwood, TX, USA

Headlights are so dim, you can not see at night at all. Its very dangerous to drive at night in this car. There has to be a resolution to this.

- Alvin, TX, USA

My headlights are extremely dim. I have had both bulbs replaced but my low beams are still to dim. This makes it extremely hard to see while driving at night. Tonight, I almost hit a deer and another car because of this issue. Often, I have to drive with my high-beams on to be able to adequately see the road. I have researched this issue and there are class action lawsuits in other states regarding this problem. This issue needs to be addressed. Not being able to see adequately puts myself and others in danger.

- Mount Juliet, TN, USA

The low beam headlights are extremely dim. While driving at night I have to use the high beams, although cautiously, so as not to blind oncoming drivers. If there is a car behind me, I cannot see the road in front of my car at all; in fact, I see the shadow of my car in front of me. This is extremely unsafe and has not been recalled by Cadillac. To replace the headlights is about $1500 and is not guaranteed to improve the dim light situation. I have to drive at night and it's frightening. Why is nothing being done about this" there are thousands of complaints logged on the internet. Is the government going to intervene on our behalf? what recourse do we have" at this point, I don't believe it should be up to individual owners to pursue restitution. Please step in and do something! I bought this car from a Cadillac dealer in April of 2017.

- Hammonton, NJ, USA

Front headlights so dim cannot see at night without use of high beams. Took to dealer told light housing had oxidized from the inside and would need replaced. Dealership stated changing bulbs will not help nor could lenses be cleaned that it was a manufacturer flaw. $1055 to fix with no guarantee they wont need replaced again in 5 years or less.

- Columbus, OH, USA

I had to drive this car at night extensively recently. We noticed that we are unable to see adequately while driving at night with the headlights on the normal headlight bulb is so dim that it appears that not be working which leaves you with the only option of using high beams even while in the city. The dealer said they get about 3 calls per day complaining about the same issue. He added that there is no fix from Cadillac but that they are well aware of it and have just chosen to do nothing. Coincidentally this issue is so bad there is a class action lawsuit. We have literally stopped driving at night to avoid having a crash.

- Maryville, TN, USA

Quite some time ago I noticed that while driving at night it was difficult to see. The headlights didn't seem to be projecting good light. I had family look at the headlights, but they couldn't figure it out. I shined them on the closed garage door, but I couldn't figure it out. Finally I called my mechanic, after him my Cadillac dealer only to find out that the head lights had deteriorated and that the repair or replacement would cost quite a hefty price. In researching I see that I am not alone in this problem. In fact I have found that at least two class action suits have been filed, one in ca and the other in fl. Why hasn't there been a recall" this is going to prove dangerous for those driving at night. As it is, I will begin using my high beams at all times. Do we need to wait for someone to be injured or worst, killed, before the government requires a recall"

- North Port, FL, USA

The low beam headlights are dangerously dim. The roadway is not lighted for more than 30 feet. This problem has gradually gotten worse for both the driver and passenger sides.the headlight is dim whether the car is in motion or stationary. The high beam lights work just fine.the Cadillac dealership claims the headlight assembly needs to be replaced because moisture has gotten into the assembly unit. That is a cost of $1700, that is not covered by an extended warranty. Cadillac has hundreds of documented complaints for this issue. It will take someone being killed before Cadillac will do something about this.

- Alachua, FL, USA

Recently purchased a used 2013 Cadillac Srx for my wife. Headlights are so dim that we pulled off the road and checked to make sure they were on. Per local Cadillac dealer, repair will be over $1500 with no guarantee of improved visibility. I will not allow her to drive the car at night due to poor visibility. I have since read this is a known problem by Cadillac.

- Newburgh, IN, USA

Front headlights are extremely dim making it dangerous to drive at night.

- Indianapolis, IN, USA

Driving with the lights on at night is like driving with no lights on, very dim and dangerious at night have to drive with lights on bright to see, which is bad for oncoming traffic..went to dealer and they told us that the only option is to replace the whole light assembly at 1100$ but would not say that it won't happen again.

- Seymour, TN, USA

The headlights are dangerously dim at night. It's very hard to see the lines on the road and even worse when it's raining. I had to use high beams to make it home in the rain.

- Burkesville, KY, USA

I own a 2013 Cadillac Srx. My husband and I were driving home on Sunday, October 14, 2018 from an out-of-state trip. We were terrified as we traveled on unfamiliar roads and it became dark. We discovered the headlights were so dim that we had to drive slow and/or keep turning the "bright" lights on to see the road. I actually thought the headlights had "burned" out - then I discovered while on-line looking for replacement parts and cost estimates -this is a national problem with this make and model. I feel as though "fraud" was part of the "sale" of this vehicle! we have worked very hard for 40 plus years to finally purchase a "nice" vehicle only to find that GM fraudulently sold the cars - knowing there was an existing problem with the design of the headlights. I would hope that my complaint, along with the complaints of hundreds of others, will prompt the government to open an investigation concerning this fraudulent act. What I thought was a "reward" for years of hard work and sacrifice - seems now to be the way average americans are treated by large corporations like GM. My greatest fear is no one will take the responsibility for this "fraud" - and we will once again have to pay for their mistakes. Please do something - please.

- Huntington, WV, USA

The low beam headlights are ridiculous! I am unable to drive my child to school in the early morning before the sun rises. This is a safety issue yjat Cadillac is well aware of, yet they do nothing! I guess they will wait until someone gets killed and ate in court before theybrecall their crappy ' high end' vehicle. They should be ashamed!

- Devers, TX, USA

When using low beam headlights at night they are extremely dim and unsafe. We often need to drive much slower than posted speed limit due to the inadequate headlights. I took the vehicle to a nearby Cadillac service center and described the headlight problem. The service advisor quoted approximately $1400 to replace the headlights.

- Macomb, MI, USA

I have a 2013 Srx with the external headlight issue of very dangerously dim lighting on low beam. I can barely see a few feet in front of me on low beam. I have taken it to the dealership and they tell me there is no fix. I have called Cadillac customer service and they said there is no fix. This is definitely a safety hazard. It looks as if it will take the death of an individual or several before something is done.

- Biloxi, MS, USA