10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #2

Jun 142014

SRX 6-cyl

  • Automatic transmission
  • miles
2013 cadiilac Srx. Consumer writes in regards to vehicle transmission malfunction. On June 14, 2014, the consumer was involved in an accident, in front of his residence. The last time, the consumer was at the dealer, he complained about the transmission acting strange. In particular without warning, it would race, the RPM would surge and it was necessary to brake during those times. When he entered the driveway, the automatic transmission was in gear. He brought the vehicle to a full and complete stop, with his right foot maintaining constant pressure on the brake pedal, he moved the gear indicator from drive to park. Immediately upon doing so, the transmission started racing. As the vehicle was in park, he took his right foot of the brake pedal. His hands were not on the steering wheel and his foot was not on the brake or accelerator pedal. With the engine racing, he reached for the key to turn off the engine, but the vehicle suddenly lurched forward, out of park and shot forward. The vehicle moved approximately 15 feet, knocking over a large planter, a four inch statue and finally coming to rest against a brick facade of his home. During the ordeal, the air bag did not deploy. Four days later, the consumer received a recall notice in the mail, regarding the transmission problem.

- Rochester Hills, MI, USA

problem #1

Jun 222014

SRX 6-cyl

  • Automatic transmission
  • miles
2013 Cadillac Srx. Consumer writes in regards to acceleration problems. The consumer stated he was involved in head-on collision, two days prior to receiving the recall notice, regarding a 3-4 second lag in acceleration. The consumer was injured and the vehicle had significant frontal damage. The consumer stated when he attempted to make a left turn, the vehicle hesitated and by that time, another vehicle was coming toward him. The consumer referenced recall # 14V212000.

- Port Matilda, PA, USA