10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,800 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Mar 062025

SRX

  • miles
I started my car using the remote start. When I opened my car the driver side seat was smoking and a hole had been burned in the back. The inside of the hole was red and appeared to be light up like a hot coil. I turned my car off and tapped/blew on the area to put out the little fire.

- Greenfield, WI, USA

problem #3

Nov 162023

SRX

  • miles
Seat heater burned a hole through the seat on the driver side.

- Gloversville, NY, USA

problem #2

Apr 102020

SRX

  • miles
My drivers side seat back has a burn whole caused by seat heater while driving.

- Fitchburg, MA, USA

problem #1

Mar 092015

SRX 6-cyl

  • 7,200 miles
While making a 3 hour non stop drive with the driver seat heater on high I received severe burns on my right thigh. It blistered in 2 of the 4 places that the skin was burned.

- Sparks, NV, USA