10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,045 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Feb 222017

SRX

  • miles
Low beam headlights are so dim that they are an accident in waiting. They do not project far enough to avoid "over driving" them. Dealer says they are adjusted to spec. Pedestrians are at risk as is the risk of hitting wildlife. In ambient light, cannot tell the lights are even on! have installed brighter bulbs to no avail. This problem is inherent in the Cadillac and needs to be addressed at the NHTSA. Problem noted all over the web.

- Lynchburg, VA, USA

problem #4

Jan 172017

SRX

  • 29,303 miles
The low beams on our Srx are unsafe. Went to our dealer and was advised there is no GM fix available to our car except to buy bulbs from after market source and they did not recommend that solution. The head lights on our car are unsafe. Not enough light on road to drive safely. This is particularly true for us older drivers. Seems GM would put good headlights high on their engineering requirement list. They did not do so with the Srx. This must be corrected before someone is hurts or killed.

- Newport, OR, USA

problem #3

Nov 252016

SRX

  • miles
Extremely dim low beam headlights. Took vehicle to dealer, they consulted with GM. GM reported they recommended changing the low beams, but it might not correct the program. Headlights were replace, did not improve situation. Attempted repair amounted to $255

- Sacramento, CA, USA

problem #2

Jun 042014

SRX

  • miles
I am only guessing the year because it is not my vehicle. I want to alert the nhtsb to what I consider a safety defect in this vehicle. The rear brake lights are excessively bright to the point of affecting the vision of someone following this vehicle. Last night I was following one of these in a line of cars and the brake lights were so bright it affected my ability to see the road. Since this is an SUV of sorts, it was made worse by the high mounting of not only the normal lights but the center brake light. I can understand the need to have brake lights visible and certainly on a foggy night they would be useful, but for normal clear driving like last night they are too bright and can lead to an accident as the brightness affects the vision of the person following the vehicle. As I mentioned, I do not know the year and didn't think to get the license number but the 2 markings were "Srx" and either "315" or more likely "3.5". even with my high beam headlights which were needed to counteract the effect of the high brightness brake lights it was difficult to make out the 3.5.

- Poway, CA, USA

problem #1

May 302014

SRX

  • 200 miles
The contact owns a 2014 Cadillac Srx. The contact stated that while driving at night with the low beam headlights activated, the lights were very dim making and causing the contact difficulty in seeing past 50 feet in front of the vehicle. The vehicle was taken to the dealer however, the failure could not be diagnosed. The manufacturer was not notified of the issue. The VIN was not available. The failure mileage was 200.

- Syracuse, NY, USA