While driving through the neighborhood at night, the car has a feature to switch between high beam headlights and low beam headlights. The feature works fine, however, the difference between the high beam light and the low beam light is extremely dramatic and this makes it almost impossible for a persons eyes to readjust and Focus to see at the low beam setting. The low beam lights are dangerously dim. They do not illuminate the stop signs as the driver approaches. I had to slow down to a dangerously slow speed in order to see the street signs. I bought the car 5 days ago used and didn't realize that this was a problem for this particular car. In the past 4 days, I have had the car back to the dealer 3 times to see if they can help get the low beams any brighter. They cannot!! the service manager came out to talk with me and showed me pictures of the 'housing' for the low beam lights and there are metal brackets in the way of the light, which he explained will force the light to cast too far down. This is why street signs are impossible to read at night while driving this car. Please recall it and fix this problem! the service manager did not give me a copy of the pictures or I would include them...

- League City, TX, USA

When driving, the low beam headlights are extremely dim, especially at night. It is very difficult to even tell if they are on. High beams are fine. Driving at night has become very dangerous due to low visibility from dim lights. This has been getting progressively worse over the past ~ 6 months.

- Lake Charles, LA, USA

Vehicle driving headlights provide extremely low level of road illumination which is extremely dangerous such that it is necessary to switch to high beam in order to illuminate the road sufficiently to drive safely! Cadillac dealership states that the lighting level is acceptable. As you know, driving with high beams can be dangerous as well when on local roads and neighborhoods in order to see the road safely.

- Lorton, VA, USA

Low beam headlights became very dim while driving 5 hour back from North Florida. I could not see the road unless I turned on the high beams.the headlights were very dim making it unsafe to drive at night. I took the car to the dealer and was advised it would cast $1,600 to replace two low beam light bulbs with the same bulb that were failing after 4 years of use. Looking online, I found that other Srx owner that paid for this repair experienced that the headlight replacement was either a short term fix, 3 to 6 months or it does not correct the issue at all. Continuing to drive this car at night would be a severe danger and will certainly end in a crash. Causing injury or death. Either by blinding oncoming traffic with high beams for not being able to see the road with low beams. My online search found several solutions engineered by aftermarket companies that fix this defect. The cost is $70 to $150 and requires about 4 hours work to install. This is clearly a defect and the affected vehicles should be recalled and repaired before someone dies.

- Brooksville, FL, USA

Headlights, low beam lights do not put enough light out to see the road, impossible to drive at night if it's raining. I've put new bulb's in and still has not help.

- Bessemer, AL, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the headlights on the vehicle were extremely dim, which made the vehicle difficult to drive at night. The contact changed the headlight bulbs, but that did not repair the failure. The dealer was not contacted. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 75,000.

- Kingston, TN, USA

Low beam lights dim. They are so dim it is hard to see when driving at night using the low beams

- Mount Pleasant, SC, USA

I bought the 2014 Cadillac Srx last week on February 15, 2017 and when leaving the dealership I noticed the headlights were very dim. I took it back and had the bulbs replaced but it did not fix the problem. I have since looked it up and see so many other Cadillac Srx owners with the same complaint. Driving at night is a safety issue and this vehicle definitely needs a recall.

- Covington, GA, USA

The exterior lights are so dim at night that I cannot see at night. I have had the bulbs replaced but it doesn't help at all. I have to drive with my high beams on which also isn't safe.

- Port Saint Lucie, FL, USA

I have a 2014 Cadillac Srx. While driving at night the low beams do not produce a lot of light. It's almost like driving with no lights on. I had the bulbs replaced yesterday thinking it would solve the problem but it didn't.

- Aubrey, TX, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam exterior head lamps failed to illuminate. The failure occurred without warning. Autonation Cadillac West palm beach (2101 45th St, West palm beach, fl) was contacted and recommended that the low beam head lamp assembly needed to be replaced. The manufacturer was not notified. The failure mileage was approximately 56,000.

- Jupiter, FL, USA

Low beam headlights are so dim, that I have to run with high beams only at night. They are not burnt out, but are just very dim. Cadillac admits it's a major problem reported by most Srx owners. The dealer wants over $1800 to replace the lights. Of course this is unsafe for the driver and those approaching the car having to deal with high beam lights.

- Saint Augustine, FL, USA

The contact owns a 2014 Cadillac Srx. While driving unknown speeds, the low beam headlights dimmed without warning. The vehicle was taken to an independent mechanic to test the alternator and/or battery. The contact replaced the halogen bulbs. The contact called a local dealer (billy navarre Chevrolet Cadillac, 1310 E college St, lake charles, la 70607) and was informed that the lighting assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 67,430.

- Lake Charles, LA, USA

The contact owns a 2014 Cadillac Srx. While driving various speeds, the lights were too dim especially at night. The vehicle was taken to a local dealer (laffen automotive, 995 w. columbia avenue, battle creek, mi 49015) and advised the contact not to make any changes to the vehicle due to the warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 15,000. Consumer stated Cadillac authorized sunset Cadillac dealership to replace the headlights at no charge. There is a signicant improvement in the headlights. Updated 7/27/18

- Rotonda West, FL, USA

Bad gaskets on the headlights and over time they leak and the headlights become dull.

- San Antonio, TX, USA

Low beam headlights are so dim that they are an accident in waiting. They do not project far enough to avoid "over driving" them. Dealer says they are adjusted to spec. Pedestrians are at risk as is the risk of hitting wildlife. In ambient light, cannot tell the lights are even on! have installed brighter bulbs to no avail. This problem is inherent in the Cadillac and needs to be addressed at the NHTSA. Problem noted all over the web.

- Lynchburg, VA, USA

The low beams on our Srx are unsafe. Went to our dealer and was advised there is no GM fix available to our car except to buy bulbs from after market source and they did not recommend that solution. The head lights on our car are unsafe. Not enough light on road to drive safely. This is particularly true for us older drivers. Seems GM would put good headlights high on their engineering requirement list. They did not do so with the Srx. This must be corrected before someone is hurts or killed.

- Newport, OR, USA

Extremely dim low beam headlights. Took vehicle to dealer, they consulted with GM. GM reported they recommended changing the low beams, but it might not correct the program. Headlights were replace, did not improve situation. Attempted repair amounted to $255

- Sacramento, CA, USA

I am only guessing the year because it is not my vehicle. I want to alert the nhtsb to what I consider a safety defect in this vehicle. The rear brake lights are excessively bright to the point of affecting the vision of someone following this vehicle. Last night I was following one of these in a line of cars and the brake lights were so bright it affected my ability to see the road. Since this is an SUV of sorts, it was made worse by the high mounting of not only the normal lights but the center brake light. I can understand the need to have brake lights visible and certainly on a foggy night they would be useful, but for normal clear driving like last night they are too bright and can lead to an accident as the brightness affects the vision of the person following the vehicle. As I mentioned, I do not know the year and didn't think to get the license number but the 2 markings were "Srx" and either "315" or more likely "3.5". even with my high beam headlights which were needed to counteract the effect of the high brightness brake lights it was difficult to make out the 3.5.

- Poway, CA, USA

The contact owns a 2014 Cadillac Srx. The contact stated that while driving at night with the low beam headlights activated, the lights were very dim making and causing the contact difficulty in seeing past 50 feet in front of the vehicle. The vehicle was taken to the dealer however, the failure could not be diagnosed. The manufacturer was not notified of the issue. The VIN was not available. The failure mileage was 200.

- Syracuse, NY, USA