When driving at night, I can't see unless I use my high beams, on low beams I cannot see the roadway. I have contacted the dealership and they say they are aware of the problem, but there is no recall. So I would have to pay for this issue repair and hope that General Motors would have to reimburse me for the repair, I can't imagine a more important safety issue than not being able to see at night on the highway.

- Walkersville, MD, USA

The lights are entirely too dim to drive after night except with high beams on. Cadillac admitted there was a widespread problem with the vehicle but offered no assistance or resolution except for me paying to replace both headlights

- Bradenton, FL, USA

The headlights even though they are working don't put out enough light to drive at night. There was a lawsuit concerning this matter, the dealer wanted us to front $2200.

- Bellville, TX, USA

The low beam headlights have increasingly become dimmer to the point where it is difficult to see on the road at night without using high beams. I think the issue began around the middle of 2019.

- Marshfield, MA, USA

This is the second time I've issued this form. The headlamps on my 2014 Cadillac Srx (and about 300,000 others) setting is such that the headlamps' low beams do not illuminate the roadway due to faulty engineering or manufacturing and should undergo a recall service by Cadillac.

- Edgewater, FL, USA

The headlights are very dim on this car that you have trouble seeing the road after dark. Other people have thought I had the parking lights on. The only way you can see on a dark road is to use the bright lights which only blinds the oncoming drivers. These lights are very dangerous on city streets and two lane roads as you can't see the road or the sides of the road. I can not afford the $2000 or more that it costs to get this fixed as it cast others. This a part defect and GM should be responsible for replacing faulty equipment before causes injury or death.

- Detroit, MI, USA

Head lights are extremely dim forcing owner to use high beams on a semi regular basis

- Baltimore, MD, USA

Moisture entering the headlamp assembly on my 2014 Cadillac Srx causes the low beam to become foggy and unable to illuminate the roadway at dark hours or in the rain which in turn raises a safety issue

- Edgewater, FL, USA

The headlights have been getting more dim causing safety issues at night forcing me to use the high beams to much and GM tried to force owners to pay to fix $1700 estimate out pocket with the hope & prayer they would reimburse through a third party that has been a nightmare as documented on:: https://gmauthority.com/blog/2020/03/2010-2015-Cadillac-Srx-owners-still-battling-with-headlight-problems/comment-page-5/#comment-1001328 and https://cadillacsociety.com/2020/03/10/owners-continue-to-struggle-with-Cadillac-Srx-headlights/ I had more than one incident that shows my car could cause injury based on making mistakes for lack of visibility. This is a death waiting to happen and GM is barely going through the motions to make sure they are not ignoring it but blowing it off in many ways suppressing it in many ways. The other problems with the wheel bearings and suspension are scary when you hear the noises and I think more scary when you ask for an estimate which I will put off deciding to take a chance with an area of the car that can truly cause death if the past means anything. I am going to mention the problem with the defective que system that they are clearly trying to deny but did pay 90% of my $1000 repair without taking blame and of course this is not a real safety concern but worth describing because it shows a clear pattern of suppression and avoidance to recall a clearly defective part of a vehicle. Thank you for your time and consideration.

- Baltimore, MD, USA

I purchased a 2014 Cadillac Srx and the headlights stopped working.we returned to the dealer with it and they said it was checked before we left with out.we researched on line and discovered a defective light design was the problem.we can not ever drive our car at night.

- Kilgore, TX, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the headlamps were dim and provided insufficient lighting while driving. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact was informed that a replacement was offered under a class action lawsuit however, the time was expired. There was no further assistance provided. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Austin, TX, USA

The headlights are very dem almost in a accident have to use bright lights at night

- Dover, NJ, USA

The head lights give off a very low dimming or a low beam of light. Which I cant see the lines inside of the road or dividing lanes. The out side glass that covers the light is clear and not damaged.I have to use my bright light to drive everyday conditions. Iknow of others cadilliac owns who has also experiences this issue. This is a safety issue of life and death!! on coming traffic sometimes blowing to inform me my lights are low. Look into this safety matter.

- Riverdale, IL, USA

My passenger side headlight is so dim on regular (not high beam), that I cannot see the edge of the road. I have complained to Cadillac directly. They advised I take it to the dealer, which I did. I was told by the service rep at fields Cadillac in jacksonville that it is a reflector behind the bulb, and they see it a lot. The issue is this: I was told they would be happy to repair it; however I had to pay for it, and Cadillac would reimburse me. I asked the price. It was approx. $1500! I am a widow, living on social security, and do not have that kind of disposable resources. She said that is the only way they could repair it. I was very upset. I thought it was completely unfair. There are multiple complaints online about the cad headlights doing the same thing as mine. I told them if I was killed in an auto accident because I couldn't see, I would make sure my son never had to work a day again in his life. It would be entirely their fault in my opinion. I had to drive about 60 miles to my home a few weeks ago after dark, and I was a nervous wreck. I live in a rural area, and there are so many animals, etc. That must be seen if they are on the side of the road, not to mention my own visibility of the entire road. When I put my high beams on, of course drivers coming the opposite direction put theirs on me. So we're both blind. It is a major safety issue and should not be overlooked by Cadillac or the NHTSA.

- Starke, FL, USA

We purchased this 2014 Srx in 2017 in daylight at gateway Buick, dallas, tx. After a few days driving it at night could quickly tell the headlights were too too dim to be driving at night, complained many times to them, they even later checked lights out and said all was ok! very disgusted with Cadillac not wanting to recall as I found out that the 2010's thr 2015's are all defective. We call Cadillac and they tell us this car is in name of a man in California and they can't help us. I am very very mad at Cadillac for not supporting their customers in this way! we have no one to turn to but only finding a lot of other people with same problem online and nothing been done about this tragic situation. Finally ordered new headlights through Cadillac dealership ($2,000 to repair)earlier this year and tell us not in as yet. They are all in denial. I am 77 now and husband 85 and our children are very worried about us driving at night. Please if someone could help in this awful situation. A letter from Cadillac earlier this year said will only pay $1600 to reimburse us to replace them and only if moisture is the problem. Driving in neighborhood is horrible, not lighting, main streets with streetlights ok, but any dark street is a death risk. Thank you for allowing us to vent and pray for some resolving of this situation. I have read where people have ordered headlights and had them replaced and still no better, just same old originals. Thanks.

- Garland, TX, USA

My driver side front headlight is significantly dimmer than the passenger side, so much so I have to drive with the high-beams to see at night. This does not change and is like this from the moment I turn on the vehicle. Very dangerous!!

- South Bend, IN, USA

My front lights have condensation in them the low light do not get bright so I can not drive at nite. I've changed the light bulb and this doesn't seem to help.

- Laurel, MD, USA

Due to covid-19, I was not driving at night. Recently, I needed to go out in the early evening and realized my headlights were extremely dim and at times there are no lights at all. This is extremely dangerous!. now, I cannot drive my vehicle at night. Cadillac is aware of the problem because they issued a letter and said that there is an issue which possibly can occur in the future and provided a deadline date. At the time I received the letter, my car was fine however the deadline has passed, the service department where I take my car for repairs said to call Cadillac to extend the deadline date. I was shock to find out that Cadillac witl not extend the deadline date nor will my $3200 extended warranty cover the $1600+ repairs either. Recall is necessary!

- North Wildwood, NJ, USA

Unable to drive at night due to very low light output. Like driving with no lights or with park lights. Had new lights installed, but still very low lighting. Worse if it is raining. Can't see 2 foot in front of you unless you have the high beam on. Rural driving, live in country.

- Blountstown, FL, USA

The low beam headlights are so dim I can not see more than 2 feet on fromt of me. This issue is apparently cause by faulty casing on the headlights on 2010-2016 Srx Cadillac and GM is not taking ownership for this mistake. My behicke cannot be driven at night without the high beams on. We noticed the issue while driving down the interstate in it for the first time at night. There is already a class action lawsuit because this is a common problem.

- Murray, KY, USA