The contact owns a 2014 Cadillac Srx. While driving at night, the low beam headlights did not function properly and the illumination was too low without warning. The contact had to activate the high beams in order to see the road. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 59,280. The VIN was unknown.

- Bay Point, CA, USA

Headlights dim. Cannot see. This has been a problem with other people I spoke with with the same vehicle. Cadillac needs to take care of this. 900 dollars to replace

- Canonsburg, PA, USA

Headlights too dim due to moisture getting into headlights

- Kennesaw, GA, USA

About 6 months ago, noticed low beam visibility was very low. Dealer said "common problem" needed to replace entire lighting unit ($800 each side). Now after having time to research, finding it is a common problem with other Srx owners. Did change bulbs, but that was no help. Cadillac needs to step forward and remedy the problem.

- Spring, TX, USA

The normal headlights at night do not provide any help. Was told there is nothing wrong with the lights or the assembly. Every bad review says this is a known problem. Every safety rating has been lowered due to headlight issue. Selling car and not buying any more Cadillac's if Cadillac isnt going to help repair their known issues with their vehicles. You spend upper 5 figures for a car and get told too bad. Poor customer service.

- Florence, KY, USA

Night driving is very dangerous for me. I have to drive with my high beam lights on. The low beam lights are so dim they do not give safe vision. Since we have had the car,2014, we always felt the lights were too dim. At the time the dealer said there really wasn't any real solution for the problem. If they replaced them the same thing would occur. I should have had my concerns authenticated in writing, but didn't. I have contacted GM and am waiting for a response. The last time I talked to them they said they had no recall issues due to the lights. I asked them to reopen the file on 12/26/19. I am waiting to hear from them. They will contact me again on 12/30/19. My vehicle has this problem all the time.the poor visibility is a constant no matter where I drive. It is especially difficult with on coming traffic, since I have to turn off my high beam as not to create a problem for on coming traffic. I have avoided using my car at night as it is such a safety issue for me and the on coming traffic. Thank you for any help or insight you may have.

- Marengo, IL, USA

Headlights are not bright enough to see at night. Need to use high beams in order to see the road at night. Can't see peripheral vision. Can only see straight ahead with minimal distance. This is a major issue and I try to avoid driving at night at all cost. This issue needs to be rectified by Cadillac immediately so no one gets injured.

- Hasbrouck Heights, NJ, USA

The headlights are failing and this car is too dangerous to drive at night. We are forced to drive with high beams on because otherwise you cannot see the road. Many many instances of this posted online and Cadillac has been aware of problem for some time. Also class actions suits. Yet they will recall and are forced to pay huge amount for repairs.

- Galveston, TX, USA

Headlamps have condensation build up and the low beams do not provide enough light to drive. Last night I almost had an accident trying to go somewhere and had to take corrective measures to keep from driving into a ditch that I could not see. This is incredibly dangerous and we almost wrecked because the low beams give off almost no light to the roadway.

- Thorsby, AL, USA

Very low intensity low-beam lighting while operating vehicle during hours of darkness. Consequently, vision is reduced to unsafe levels resulting in a near-miss involving bicycling pedestrians. GM doesn't recognize it as a safety issue but hundreds of internet reported complaints indicate otherwise.

- Winfield, PA, USA

The headlights while on low beam are not bright enough causing a potential safety issue. The lack of brightness is much more exsagrated when driving in night rain condituons.

- Wilmington, DE, USA

Low beam headlights are almost useless. Can not see anything. Have had them checked out and been told was problem everyone has. Factory problem

- Walnut, MS, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam headlights were dim. The vehicle was taken to marthaler of marquette Buick GMC Cadillac (919 w baraga ave, marquette, mi 49855, (906) 226-3592) where it was diagnosed that the entire headlight assemblies needed to be replaced. The vehicle was not repaired. The vehicle was later taken to dave towell Cadillac (111 w market St, akron, oh 44303, (888) 315-0939) where it was diagnosed that new bulbs were needed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 102,000.

- Canal Fulton, OH, USA

The contact owns a 2014 Cadillac Srx. While driving after dusk, the headlamps failed to adequately illuminate the roadway. The vehicle was taken to lockhart Cadillac (9265 E 126th St, fishers, in 46038, (317) 759-7785) on several occasions to be diagnosed. The contact was informed that the headlamps conformed to U.S. safety standards and specifications. Additionally, the contact was informed that there was a replacement low beam conversion kit that may upgrade the reduced headlamp illumination. The kit was installed, but failed to remedy the failure. The manufacturer was informed of the failure. The failure mileage was unknown.

- Noblesville, IN, USA

The contact owns a 2014 Cadillac Srx. While driving various speeds, the low beam headlights were not projecting enough light. The contact mentioned that the lighting gradually dimmed. The vehicle was taken to franklin Chevrolet Cadillac Buick GMC (106 northside dr E, statesboro, ga 30458) where the contact was informed that the entire head lamp assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 86,000.

- Atatesboro, GA, USA

We purchased a 2014 Srx used and wish we would have looked at reviews prior to purchase. It is to bad GM knows there is a problem with the low beam headlights and won't recall them. Friday night we were turning into a business and could not see the driveway because of the headlights so dim. I am taking it to the dealer on Monday because it is extremely dangerous to drive at night.

- Forney, TX, USA

Low beam headlights are ineffective. Very dangerous to drive at night. Please make GM take responsibility and repair these vehicles.

- Mount Pleasant, SC, USA

Headlight is holding moisture and clouding up which is causing little to no vision at all at night while driving on the highway headlights on Srx's are bad as far as vision goes at night and I see hundreds of complaints from other owners.

- Manassas, VA, USA

Unsafe to drive at night - the low beams on this car as so dim that you cannot drive it safely at night. Cadillac refuses to accept there is an issue. Multiple class action lawsuits have been launched and this same complaint is all over the internet. I can't understand why nhsta hasn't looked into this problem since it presents dangerous situation and affects multiple Cadillac models fro 2010 to 2015. Problem continues to worsen as the car ages. Please look into the obvious safety hazard.

- Cornwall, NY, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam headlights were extremely dim. The contact could not see past 40 feet in front of the vehicle while driving. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 37,121.

- Austin, TX, USA