Low beam lighting is extremely dangerous! the low beams are on but appear to be nothing more than running light. This is a known problem and GM needs to fix it before someone dies!

- Wills Point, TX, USA

Headlights can't see with current headlights and there are 100's of complaints for this. This has been a problem since the day I purchased this Srx 2014 Cadillac Srx and all other Srx owners I have spoke to about this feel that GM has released a automobile with know safety problems that these headlights are..

- Manassas, VA, USA

My 2014 Cadillac Srx headlights have continued to get more and more dim to the point they are almost unsafe on low level (dim). I have tried everything short of replacing the headlight unit which is extremely expensive. After reading complaints on the internet it seems this is a common problem and GM refuses to address the issue. The car is out of warranty. To me this is as bad a safety issue as airbags. This occurred over a year period and is getting progressively worse.

- Tuscola, IL, USA

I purchased this 2014 Srx in April of 2017. Within a few days of purchase, noticed how dim the hedlight were, and became concerned, this was nver brought up with salesperson. Of course, it was purchased in daylight hours. Salesperson never once mentioned the defective headlamp issue that my husband and I found some days later while driving at night, but called dealershp and brought to their attention of us not being able to hardly see in front of us while driving in darkened areas at night, ie, neighborhood, low traffic areas, country roads, etc....highways were well lit at night, not problem. Called and brought into dealership where purchased, (Buick dealership)service dept.checked lights out, adjusted them, fouind nothing wrong, we even called to Cadillac dealership, they didn't have any problems/recalls, oh, but will replace lamps for $1800.no thanks, very disgusted and cannot find anyone to admit this problem, so we are deathly scared to drive at night for safety issues of killing ourselves trying to get somewhere. Have heard or read online (?) that the 2010 through 2015 were the years of defective headlamp issues, but someone please tell me why......no recalls on this issue"? I just want some answers, and this happening on a Cadillac, really??" very dissappointed and disheartened about this!!! no help in paradise!!! no one will admist to these defective headlamps. No matter where you drive, how or when, it is the same low dim lit light, if we put our brights on, I am afraid of being shot or pulled over and beat up!! we are in our 70's and 80's. just wanted a reliable and safe vehicle, have always driven Cadillac, but this "takes the cake". sad in Texas. (do not know what mileage was, being 3.5 years ago)

- Garland, TX, USA

My headlamps is very dim. I cannot see when I am driving at night. There is enough light that I don't get pulled over by the police, but not enough see a car license plate in front of me.

- Portland, OR, USA

Head lights do not work properly when on dim> this has been a problem for some time and carmargo cadalic wants to charge me to tell me they don't work. Hmmmmm I know they don't work.

- Milford, OH, USA

The low beams on my car are very dim and I cannot see to drive at night. I had the headlights replaced and the covers cleaned thinking that may be an issue. After research, I saw that this was an issue with this model. I took the car to the dealer and they stated it is not covered under warranty inspite of seeing many complaints and a class action law suit against GM.

- Idaho Falls, ID, USA

The headlight range on my 2014 Srx is so bad that I was hardly able to see the road at night while driving thru the black hills of South Dakota on rte 16 this past weekend. The people in the car with me noticed the lack of light range and suggested I look into replacing my headlights. I was white knuckled the entire drive. It's a miracle we are still alive.

- Itasca, IL, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam headlights did not work. The contact used the high beams to drive at night. The vehicle was taken to fields Cadillac St. Augustine (904-823-3000, located at 375 outlet mall blvd, St augustine, fl 32084) where it was diagnosed that the electrical component was faulty and the headlight component needed to be replaced. The technician stated that there was no recall because the vehicle was manufactured in New York. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 45,000.

- Penney Farms, FL, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam headlamp seals were damaged and there was moisture in the headlamp assemblies. As a result, the lights failed to produce adequate lighting. There were no warning indicators illuminated. The vehicle was taken to autonation Cadillac port richey (9921 us-19, port richey, fl 34668, (727) 364-2818) where it was diagnosed that the headlamp kit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 9-5541370170. The contact was referred to NHTSA, but no assistance was offered. The contact received a class action lawsuit document regarding claim number: 1053407. The failure mileage was 58,000.

- New Port Richey, FL, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the low beam headlights started to dim approximately two years ago. The failure worsened to the point that the high beam headlights had to be utilized while driving at night. On April 14, 2019, the contact received a letter from the manufacturer stating that if the low beam headlamp system had to be replaced, and the contact would be reimbursed for the repair cost. The vehicle was taken to williamson Cadillac (7815 sw 104th St, miami, fl 33156) where it was determined that the low beam headlight system needed to be replaced; however, the program had ended. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,900.

- Miami, FL, USA

Brakes did not slow vehicle down in 25 mile per hour accident, brake work done by dealership 2/2019

- Logan Twp, NJ, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the headlights were too dim and created a hazard while driving at night. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 70,000. Consumer stated the whole assembly to the headlights were replaced.

- Campbell, MO, USA

Over the past 2 years and 4 months the headlights have become more and more dim. I now have to drive with my high beams on and in the rain it's almost impossible to see. A definite safety issue. Cadillac definitely needs to issue a recall and fix this problem!

- Dayton, OH, USA

Headlamp lenses, circular magnifier clouded (within the assembly) causing decreased headlamp performance. New lamps do not correct this problem. Literally this Cadillac has cataracts...

- Pittsburgh, PA, USA

Purchased a pre-owned 2014 with 69,000 miles. The low beam headlights didn't illuminate, but the high beams were great. I replaced the low beam bulbs and some light now hits the road, but not nearly enough. It appears that the glass sphere in front of the bulbs is gray and not allowing light to pass thru. The dealer should not have sold the car in this condition.

- Merritt Island, FL, USA

The headlights of the Cadillac Srx (2014) are so dim that you cannot see the road in front you at night/early morning. It is a huge safety concern. There needs to be a recall on these headlights. My bulbs have been tested and are fine. It is a design flaw in the vehicle. Please investigate the problem and hold Cadillac/GM responsible! attached are photos taken from inside the vehicle in the early morning hours and late evening hours.

- Little Rock, AR, USA

We purchased our 2014 Cadillac on 7/3/2019. Carfax check out great. 5 days later we left town at 9:30 pm for a MINIvacation. It was getting dark. We thought the lights seemed pretty dim, but then again it wasn't completely black outside at this point. As it proceeded to get darker we started to get extremely frightened it was like driving with dim flashlights. The high beams work fine but the low beams do not! ! I got online to see if there was a problem with this and it turns out there are several complaints and a class action lawsuit in California !!! I called the Cadillac dealership and they acted like they had never heard of this! we seriously thought we were going to be in an accident that night. What is it going to take for Cadillac to take responsibility for this are several people going to have to die? not a great way to drive on the freeway or in town. We did both.

- Olympia, WA, USA

Front headlights are out. They have always been very dim and have gotten worse with time. GM was sued by several customers and they were supposed to offer free reimbursement for replacing the parts. Letters sent only received by few people. GM refuses to take responsibility for the defective vehicles they manufactured from 2010-2015, all having the same issues. Vehicle is useless at night. Safety hazard. Dimmitt cadlllac in clearwater, Florida is not taking responsibility either, although they have been aware of the problem for over 2 years. Dimmitt failed to inform the clients a 90-day window to repair was offered pursuant to a letter most customers did not receive, even when my vehicle was taken within the window period for oil change. The consensus is that GM manufactured defective seals around the headlights which allow moisture/condensation to get in damaging the lights. Vehicle cannot be driven at night as lights are off. This is not a one time event. It's an ongoing situation that GM refuses to correct and/or issue a recall even though all Cadillac Srx 2010-2015 have the same problem.

- Gallup, NM, USA

Cadillac Srx low beams lights are extremely dim. Provides very little visibility at night. It almost looks like the car is running on day lights only, even though the low beams are on. It is extremely dangerous and needs to be remedied asap. I have had the bulbs tested and the mechanic says they are fine. It is just the way they are placed in the vehicle. I am terrified to drive at night, but this is my only vehicle and I do not have the funds to replace it right now.

- Little Rock, AR, USA