10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 35,147 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Cadillac SRX. The contact stated that the front driver-??s and passenger-??s side seat belts were inoperable. The passenger-??s side air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the front driver-??s and passenger-??s side seat belt pretensioners and anchors needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,089.
- Jacksonville, FL, USA
I was in a severe crash and suffered a severe concussion. My ribbon flew off my head when I came to, I did lose consciousness and woke up to on star telling me my vehicle was in a crash. I have severe pain in my neck shoulder, abrasions to the left side of my body and bruising. The vehicle is totaled but the airbag never deployed and it should have without a doubt. There was severe damage to the entire vehicle.
- Taylor, MI, USA
The contact owns a 2014 Cadillac Srx. While driving approximately 5 mph, the vehicle accelerated independently and without warning. As a result, the contact crashed the vehicle into a cement post and the air bags failed to deploy. The contact and the front passenger both sustained chest injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 4,999.
- Gloucester , VA, USA
- Maplewood, MN, USA