10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,900 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Oct 042022

SRX

  • miles
I am filing a formal complaint with Cadillac and the NTSB about the design of the 2015 Cadillac SRX sunroof drains and rear hatch. The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics. Further, there is no manual release on the rear hatch which creates a safety hazard as there is no access to the spare tire. The repairs are estimated at $3,091.09 as shown on the attached quote and diagnostic receipt.

- Berlin, MD, USA

problem #4

Mar 292022

SRX

  • miles
The liftgate on my vehicle has stopped working. After researching this online I see that Cadillac/GM was sued concerning this issue. Please look into this for me. This repair would be very costly and it is unthinkable for a car that is less than 7 years old has this kind of body failure.

- Newburgh, IN, USA

problem #3

Mar 092022

SRX

  • miles
Foggy headlights cannot see-€¦ reported by multiple srx owners.

- Pinsonfork , KY, USA

problem #2

Aug 202020

SRX

  • 57,000 miles
The contact owns a 2015 Cadillac Srx. The contact stated that after the rear hatch door electronically opened, the wife reached inside the tailgate area to put grocery bags inside when the rear hatch door erroneously released and came down striking the wife in the head. During the incident, the wife sustained a minor head injury. The cause of the failure was not determined. The local dealer ed martin Cadillac located at 5400 S scatterfield rd, anderson, in 46013 was notified of the failure. The manufacturer was not notified. The failure mileage was 57,000.

- Muncy, IN, USA

problem #1

Nov 122018

SRX

  • 47,500 miles
Driving and sitting still during heavy rainfall, water starts leaking into vehicle on right side below the glove compartment. The water was a constant flow. This could have caused an electrical short, made driving hazadous.I'm not what the cause of the leak is.

- Greenville, SC, USA