When driving at night the lights are so dim I can't see anything and I almost wrecked and hit a curb with my kids in the car and I just recently bought my vehicle on Jan 7th 2020 and it's now Jan 24 2020

- Lehigh Acres, FL, USA

While operating the 2015 srx4 last night on an interstate then two lane state road in a light rain, the low beam headlights barely illuminated the roadway. The brights were fine but when meeting oncoming traffic and switching to low beam, it was if the lights were not working at all. There were several times that I could not even see the painted lines on the side of the road. It was extremely dangerous and unsettling. Today I find online that there are numerous complaints about the low beams being unacceptable and dangerous. I concur. The poor quality of lighting will end up causing an accident or getting someone killed. This appears to be a known problem to Cadillac and GM.

- North Vernon, IN, USA

While driving, headlights are so dim at night that it is difficult to see a short distance ahead on city treets or highways. Apparently moisture gets into the light fixture. Cadillac had a recall for it for 90 days. The problem didn't occur until months after it closed. Recall claim 1022551. It should have been a required recall or at least open if the issue occurred.

- Orlando, FL, USA

The headlamp lighting on this vehicle is totally inadequate. When driving at night it is necessary to leave the lights on bright constantly; when on dim the lighting is absolutely not sufficient to provide safety. We have had to completely stop driving this car at night due to this situation. This issue is compounded when attempting to drive in the rain, even a light rain. We have more than once had to pull off the road and wait for better conditionse starting up again. This is not acceptable performance in a modern vehicle. I have reported this both to the dealer and Cadillac and have not been given an appropriate solution. If I replace the entire system it will be replaced with an identical one.

- Shawnee, OK, USA

The contact owns a 2015 Cadillac Srx. While driving at 20-25 mph, the headlights were dim and failed to produce adequate light to view the roadway. The vehicle was taken to Cadillac dealer (1507 w ogden ave, naperville, il 60540 (630) 355-2700) where it was diagnosed that the bulb needed to be replaced. The manufacturer was contacted who provided case number 9-566-3842749 and informed the repair was not covered under warranty. The failure mileage was 49,965.

- Plainfield, IL, USA

The low beam headlights continue to get less effective. When purchased two years ago they were fine. They have continuously lost brightness to the point they are barely brighter than parking lamps. This makes it very difficult to see anything more than 15' in front of the car when the bright lights cannot be used. It also reduces the visibility of the car at night causing other drivers to change lanes immediately in front on highways and pulling out in front on other roads. This is extremely dangerous! why has this not been recalled"?? the manufacturer has produced a defective product that endangers the driver and their passengers but wants them to spend over $600 to replace the assemblies. This is a common problem, not a fair occurance. It is more dangerous than items that have already been addressed by the NHTSA! why are families being left in danger"

- Pataskala, OH, USA

The contact owns a 2015 Cadillac Srx. The contact stated that while operating the vehicle at night, the front head light illumination was inadequate causing a visibility hazard to the driver. The vehicle was taken to the local dealer baierl Cadillac(10430 perry hwy, wexford pa.) who replaced the light bulbs but the failure continued to occur. The manufacturer was not notified of the failure. The failure mileage was 28,000.

- Baden, PA, USA

Headlights are so dim that it requires high beams at night.

- Maple Valley, WA, USA

The headlights on low beam have become so dull to create a safety issue with limited visibility. Mechanic claims that the bulbs ar ok and doesn't know why. I have seen many other people having the same complaint and feel that GM should issue a recall to correct.

- Russells Point, OH, USA

Moisture has developed in the headlight assembly, corroding the reflective elements and making vision at night very dim and unsafe. This happens under any conditions requiring headlights. There are hundreds of complaints about this if not more-simple google up Cadillac Srx headlight problem. GM has reimbursed a few owners as a result of a lawsuit limited to a couple of states, but has not owned the problem. Please look more into this issue.

- Huntington Woods, MI, USA

While driving after dark, headlights were very low brightness. I could barely see the road lines and driving in the rain, I had to use my high beamsto see the highway road markings.

- Fairfax, VA, USA

Lights on 2015 Cadillac Srx luxury trim are very dim...almost to the point where no light is seen at night. Have been like that for over a year. I took it to the Cadillac dealership to check for moisture issues and was told that was fine. It was just the headlights...and nothing could be done. Dealership was very ineffective. Light output continued to worsen to where they are now. I constantly drive with bright lights. I can't see lines or turning lanes without proper lighting. I have also dodged accidents a few times due to other cars not seeing my lights. At night, I do not feel safe driving. I fear for the safety of others as well. I have emailed and called numerous times to no avail. Again, when driving with headlights that do not shine properly I can't see turning lanes and honestly my depth of vision is very low. Things, animals, have happened on my car at the last minute due to lack of lighting.

- Bogart, GA, USA

Dim headlights causing inability to see road at night.

- Sanbornville, NH, USA

The contact owns a 2015 Cadillac Srx. While driving various speeds, the headlights were so dim that the contact could not see the road. Shaheen Cadillac (5901 S Pennsylvania ave, lansing, mi 48911, (517) 393-5600) was contacted and stated that the failure was well known and informed the contact to bring the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Lansing, MI, USA

I've had nothing but problems with this vehicle! the battery went out a week after I had it, the entire dash had to be replaced after a year, then the freaking headlights were so dim that I could not see at night. I had the bulbs changed twice and still could not see. Took vehicle to dealership and they said the only way to fix it is to replace the entire headlight system, which cost me $1600! this is supposed to be a Cadillac '.the best of the best!!! I will never buy one again!! the frank kent dealership in fort worth tx said that if I submit my request to Cadillac, they may reimburse me, because they have done so with some customers in the past. Here I am and I am submitting it to you! please help me! I am a single mother and need to get my money back!! contact me at [xxx]. my address is [xxx]. thank you! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Worth, TX, USA

The contact owns a 2015 Cadillac Srx. While operating the vehicle at night, the low beam headlights illuminated extremely low. The cause of the failure was not determined. Quantrell Cadillac (1490 E. new circle rd, lexington, ky) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 83,000.

- Lexington, KY, USA

The contact owns a 2015 Cadillac Srx. While operating the vehicle, the low beam headlights illuminated very dimly, which created a visibility hazard to the driver. The cause of the failure was not determined. The manufacturer and Cadillac norwood (700 providence hwy, norwood, MA 02062) were notified of the failure. The vehicle was not repaired. The failure mileage was 41,000.

- Dorchester Center, MA, USA

The contact owns a 2015 Cadillac Srx. While driving 55 mph, the headlight illumination was dim and prevented the contact from driving at night. There were no warning indicators illuminated. The vehicle was taken to bob brady Cadillac Buick GMC (located at 1500 koester rd, forsyth, il 62535, (217) 875-2110), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 25,000.

- Decatur, IL, USA

The low beam headlights are so dim it makes the car undriveable at night. The dealership stated its a know problem and would cost about $1500 to fix. This car is unsafe to drive at night. I have found its been going on for years on the Srx. Please help. Should be a recall on this unsafe car.

- Kissimmee, FL, USA

Our 2015 Cadillac Srx has extremely dim low beam headlights. They are so dim that we are afraid to drive the car at night. When we do drive at night, we drive with the high beams on because they have not be affected by the defect yet. Driving with the high beams on at all times is hazardous to other drivers, but the low beams are so dim, it is nearly impossible to see the road. There have been several class action lawsuits, but to date, GM refuses to address the flaw in the headlight assembly. According to the lawsuit, the seals GM used in the exterior headlight housing units wear out and deteriorate and allow moisture to accumulate and condense from the air that flows through the vents. However, the vents for the housing units are defective because they interfere with the flow of air through the faulty seals of the headlights. The condensation causes headlight problems that include failure of the bulbs due to corrosion of the components such as the igniters, in addition to electrical shorts that occur. Since 2011 and in an effort to do something about owners complaining about the headlights being too dim or failing completely, General Motors allegedly issued a customer satisfaction program and several technical service bulletins (tsbs). But the plaintiffs claim GM's efforts haven't fixed the dim headlights.

- Gurley, AL, USA