10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 6 / 3
- Average Mileage:
- 22,071 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on Vehicle jerks very hard while operating in drive
- Fort Myers, FL, USA
I was involved in a severe front end collision. I was in motion traveling at a fairly high rate of speed on the interstate. I rear ended a truck after someone stopped suddenly in front of the truch. None of the vehicle's air bags deployed. The front end of the car was severely damaged. I flew into the dashboard and steering wheel and since there were no airbags hit my arms, chest, and knee. I am severely bruised and my arm and wrist may have damage.
- Wylie, TX, USA
I was the owner/operator of the Srx was T-boned on the passenger side, air bag triggered error message and did not deploy, seatbelt did not lock in place until after I hit the dash resulting in unharnessed contact in cabin causing over $200K in medical bills to date to right shoulder, head, neck and back.
- Grandview, MO, USA
Srx was T-boned and airbags/seatbelt retractor failed. Severe injuries to Cadillac driver from unlocked shoulder harness and all airbags failed.
- Grandview, MO, USA
I was traveling at 55 mph down the highway and a car pulled out in front of me while making a left turn against signal. I attempted to stop however due to the lack of time, short distance and rain slicked highway I was unable to stop striking her car on her mid passenger side with the front of my car. The airbag at no point deployed.
- Little Elm, TX, USA
The contact owns a 2016 Cadillac Srx. While stationary, the contact's vehicle was rear ended by another vehicle. As a result, the vehicle the contact struck hit the preceding vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the back and neck, which required medical attention. The vehicle was towed. The manufacturer was not made aware of the crash. The failure mileage was 20,000.
- Taylors, SC, USA
- Fort Myers, FL, USA