10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
65,931 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 032018

STS

  • 194,000 miles
When I move the driver's seat the "airbag" symbol appears on the dashboard. If I move the seat back and forth, after a few tries, the "airbag" symbol disappears. I was not able to look under the seat, but I have seen a video where somebody had the exact same problem but found burnt wires under the seat. I am wondering if there is a fire hazard. This happened when the car is stationary.

- Morgantown, WV, USA

problem #4

Oct 012013

STS 6-cyl

  • 82,000 miles
After leaving restaurant got into car and adjusted driver seat, proceeded to exit, approached stop light, then heard faint popping sound then smelled odor and saw smoke.immediately pulled into adjacent restaurant across street, exited vehicle and car was on fire. An employee at restaurant advised to move away from car fearing an explosion. Immediately called 911 and was dispatched to local fire dept.

- St.Louis, MO, USA

problem #3

Apr 092008

STS

  • 38,455 miles
I have rust in my car and under the bottom. Cadillac states this is normal and they cannot do anything until there is a hole in the vehicle. They rely on the dealers feedback. The district manager in the area is of no use. The dealer over rides his decisions. What does GMC paid this fellow for?

- Goose Creek, SC, USA

problem #2

Mar 282007

STS 8-cyl

  • Automatic transmission
  • 15,000 miles
Front car seats are making a farting noise, I have had in the dealership 3 times & each time they said they fixed the problem they have not. Also, my front headlamp has stress cracks in it they told me they ordered it, well its been 8 weeks & still no headlamp the manager was suppose to call me & never has

- Hesperia, CA, USA

problem #1

Apr 252005

STS 6-cyl

  • Automatic transmission
  • 200 miles
Purchased a new vehicle that had an odd smell, but soon became overpowered with its strong odor. Consumer's wife eyes watered from the smell and her throat burned. Took vehicle to dealer for who tried to remedy the problem by placing odor eaters inside of the trunk from where the smell was strongest. The odor was stronger when vehicle was outside in heat or hot weather. Consumer was concerned that this may be toxic. The problem was ongoing. Contacted GM, but they did not answer the concerns. Vehicle continued to smell of odors. Front passenger side seat was squeaking with side to side motion. Front seat adjuster assembly replaced.

- Trussville, AL, USA