2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,599 miles

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problem #5

Oct 292018

STS

  • 279,900 miles
Without warning my transmission stopped working. I can move the greer with out it collecting any greer. No engine check light nothing. I pulled the parking lot and had to be pushed out street.

- Oakland, CA, USA

problem #4

Jul 222015

STS

  • 38,000 miles
While driving the engine shut down, this happened twice in the same day. My wife now refuses to drive the car and wants to sell it.

- Newtown, PA, USA

problem #3

May 172012

STS 6-cyl

  • 60,000 miles
The above vehicle was recently in a shop for brake pad replacement when my mechanic discovered that there was a leak of lubricant in the rear end of the automobile. Upon further inspection he discovered that the rear axle pinion seal was leaking. The automobile has just 60,000 miles. After checking the NHTSA he found that a recall, GM recall number 07204 had been issued for this very problem. However, when I presented the vehicle for repair this morning at marion Chevrolet Cadillac they refused to cover the problem under the recall stating the VIN does not meet the recall range. I find it untenable that GM could recall nearly 300,000 vehicles for this very issue but refuse to cover an identical problem in a vehicle that does not meet the VIN range set by GM.

- Marion, IL, USA

problem #2

Jul 012005

STS 8-cyl

  • Automatic transmission
  • 97 miles
Vehicles voice recognition & blutooth telephone system are unstable/unusable. Vr system recognizes stated cxommands approx. 10% of the time. System miss-identifies commands 90% of the time causing improper/incorrect execution of wrong command. Servicing dealer states this is a known issue with all owners and there is no service bulletins or fix actions at this time or known. Cadillac customer assistance center in response to a written letter infomrs they have no knowledge of this being a major concern and inferred it was a "user" issue in properly operating the system. Research among Cadillac owners boards shows a large sample of owners with similiar/same concerns. Blutooth system was 100% unrealiable with a qulaifying cellular device and completely unusable. With a second device system partially works but user also experienced a system "lockup" of all user features including hard kets, touchscreen and steering wheel controls while driving at highway speeds when using the bluetooth feature on one occasion. Vehicle had to be stopped and completely shut down to remedy situation which has not as yet repeated itself. Again Cadillac was unable to assist and the ccac representative said only a "few" phones actually worked with the system that they knew of. Vehicle is designed around the vr feature for drivers use and this has proved to be a major area of concern for us. Still working with Cadillac but unsure of what resolution may be...

- Vista, CA, USA

problem #1

Jun 012005

STS 6-cyl

  • Automatic transmission
  • miles
Pretty much the same as complaint # 10120320 dt: Contact states the vehicle's voice recognition system is not working. If you state a command a majority of the time it will execute a different command. Once a command has been executed it is difficult to stop the command. The manufacturer has issued a file number(GM file no. 1322945605) but not yet fixed the problem.

- Columbia, MD, USA