10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At approximately 72,000 miles my Cadillac's passenger seat light began to act up and would go on and off when someone would sit in the front passenger seat. I am single and rarely ever have a passenger in the front seat. Approximately two times per month someone rides in this seat. The last time someone sat in the front passenger seat, I traveled 10 miles round trip on 1/19/2012, the "service air bag" and air bag red light indicator came on the dash and since then will not go off. I take extraordinary care of my vehicle. I took it to a dealer only to be told that the entire passenger presence system (pps) needs to be replaced and that it was going to cost me $629. I understand that the same problem occurred in the Cadillac cts model of the same year. My question and complaint are: Did the modules come from the same place and/or are they the same module and passenger presence system. Why wouldn't my Cadillac Sts be included in that recall when I see that this has happened to so many other Cadillac Sts models of the same year.
- Belleville, MI, USA
The contact owns a 2006 Cadillac Sts. The contact stated that the plastic molding which surrounds the seats broke off at least three times. The molding houses the wiring system which controls the seat adjustments. The vehicle was taken to an authorized dealer on numerous occasions, where the molding was replaced under warranty. The failure continued to recur. The manufacturer was made aware of the failure and stated that they would contact the dealer to obtain more information about the failure. The failure mileage was 30,000 and the current mileage was 74,000. Updated 9/13/11 the left front seat switch trim panel was broken. Updated 10/28/11
- Newport News , VA, USA
I got up one morning to do to my fathers house. While I was driving, I heard a popping sound coming from the passenger seat. I thought maybe it was something in my door pocket bouncing around. I continued driving but a few minutes later, I saw smoke coming from under the passenger seat.
- Summit, MS, USA
Seat bezels on right side broke 5 times on left side 1 time these hold the controls for the seats when they break lose the wires rub on the stamp metal frame of the seat witch could short them causing a fire. They do not how to fix the problem they just replace with the same part..
- Leesburg, FL, USA
I have had to have the right seat bezel replaced 4 times when the bexel breaks the seat control wires rub on the sharp edges of the seat frame. They keep replacing it. The tech manager said it is a bad design there is nothing they can about but keep replacing it...this has been over a two year time period.
- Leesburg, FL, USA
- Newbury Park, CA, USA