10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 31,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was involved in a side impact car crash where none of the airbags deployed. Car that hit mine was traveling at least 40 mph and I was traveling at least 30 mph at impact.
- Lewisville, TX, USA
October 8, 2006 I was involved in an accident in my 2006 Cadillac Sts where a truck crossed the median on a four lane highway and hit my car in the side. The impact was so severe it bent the center post between the doors and needless to say I had to be cut out of the vehicle. The side air bags did not deploy. A few days earlier I had taken the car to the dealership with my mother sitting in the front seat and the sign on the mirror read "airbag off". Cadillac assigned a service request number 1-437819043 but to date refuse to discuss this issue with me. Question: Has anyone else experienced a similar problem with the airbags" are we riding around with the false impression we are protected?" December 7, 2006 I did hear from a Cadillac representative today. The Cadillac representative advised me my car did not have side and curtain air bags and it was only available as an option. I asked him to give me the option number. Needless to say we got into an argument and I told him I could not believe a representative of Cadillac would tell me such erroneous information. All those air bags are standard on the Sts. Apparently this is a very incompetent group of people and I have been assigned to a rock. Anyhow they are going to retrieve the airbag monitoring box in an effort to reconstruct what happened.
- Yorktown, VA, USA
- Pittsburgh, PA, USA