10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,151 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns 2008 Cadillac Sts. The contact stated that the vehicle intermittently failed to recognize the key fob. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 50,000.
- Erie , PA, USA
I was stopped at a red light and was rear ended by a car going 40. The car started on fire in the rear of the vehicle and burned pretty bad. I have to get a new car due to the significant damage resulting from the fire, I'm just happy my kids weren't with me at the time. I have herniated and bulging discs in my cervical and lumbar, which were found by mri. Not sure what happened with this car but thought it important to let the general public know about it.
- Malibu, CA, USA
Upon reaching her destination my wife reached up to push the stop engine toggle switch and the entire assembly collapsed into the inside of the dash panel. Since the engine was still running she was able to get the vehicle to an independent repair facility nearby. They were able to remove the dash panel and found that the housing box for the switch had broken away from it's dash mount and fell into the dash. They were able to epoxy it back together and further secured it with a zip tie as a temporary fix.
- Torrey, UT, USA
The contact owns a 2008 Cadillac Sts. The contact stated that the TPMS sensor intermittently illuminated. The vehicle was taken to an independent mechanic. The technician replaced all of the tires but the failure persisted. The technician was unable to determine what was causing the failure and referred the contact to an authorized dealer. In addition, the contact mentioned that the electronic locks failed to secure. The contact was able to use the key fob to secure the door but that did not prevent the failure from happening. Also, the contact mentioned that there was a sudden increased in engine rpms and it was difficult to slow the vehicle down. The contact mentioned in one instance while traveling 30 mph, the vehicle suddenly accelerated causing the contact to almost lose control of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Columbus, OH, USA
The contact owns a 2008 Cadillac Sts. The contact stated that the battery was replaced twice within the past two months. The vehicle was inspected by the dealer and the contact was informed that there were no failures located within the vehicle. The contact spoke with the manufacturer and was told that an investigation would be opened. The contact was awaiting the results of the investigation. The failure mileage was 19,500 and the current mileage is 20,700. Updated 03/07/11
- Chicago, IL, USA
Purchased as a "program car" 5/21/08 with 7017 miles on odometer, auto has been a constant source of trouble which selling dealer crest Cadillac of venice, fl seems unable to correct. Myriad problems occur but fail to register on recorder which prevents corrective action. I do not fault dealer staff but blame overall problem on Cadillac's refusal to consider defective interactive computer network from stupidity or cupidity. On the last trip to the repair facility eleven items were addressed with three not being addressed with problems not listed in recorder or unable to be duplicated. Since Mar. 20, 2010 most of the problems have recurred and I have recorded 16 specific malfunctions to date some of which I consider to be safety concerns. E.g sudden failure of cruise control system and/or difficulty in disengaging it; repeated attempts required to open windows and lock or unlock doors; malfunctioning of windshield wipers; with 125 lb. Wife in front passenger seat, "passenger air bag off" indicator is lighted. Is indicator faulty or is passenger air bag inoperative when it should be functional? I have a large dossier documenting numerous trips to the dealer to address over twenty issues and repetitions and have never had more than a half dozen problems with any of the 40 or 50 previous vehicles I have owned over the past 60+ years. It appears that since these numerous intermittent problems do not register in the vehicle's recorder, Cadillac is using that as an excuse to avoid addressing the real problem, that is, the computers themselves. I entreat you to force Cadillac to replace the defective computers before I just give it up as a hopeless situation and sell the auto. Although I have always bought american autos for over 60 years, I shall never again own a Cadillac. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Punta Gorda, FL, USA
- Lexington, MA, USA