10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 1996 Cadillac sedan Deville caught on fire on 3-20-10 after I started the engine. I had it towed to a local dealership which informed me that there was an open recall on the engine fuel rail which I was not aware of. I contacted General Motors and informed them of the damages to my car and they told me that the statue of limitation had expired on my car. My problem is how could they have forseen that this was going to happen unless they knew that there was a problem. I was informed that the statue of limitation expired on 2-13-02 and the recall was issued until 4-16-04 which does not make sense unless they knew there was a problem and just didnt do anything about it. My question is did I have to get burnt or lose my life in that car for General Motors to take responsibilty for what happened to my car. Now I have no transportation and General Motors wont take responsibility for what happened. An employee from geralds tires had to run and get a fire extingusher to put the fire out before any of there customers or employees got hurt when the fire ignited. Who is going to hold these manufactures liable for there negligence. If I had received a recall notice I would have had the fuel line replaced because thats something very serious and dangerous and I drive my kids and grandkids in that car because thats my only vehicle and I feel that General Motors should stand up and take resposibility for there negligence it is something that they manufactured and also dana the maker of the fuel line.
- North Charleston, SC, USA
While driving. The consumer smelled gas fumes. The consumer then noticed a little smoke, she then pulled into a parking lot away from others, lifted the hood and flames ignited. She said the flames was so hot and high that it burned the paint on the hood and the installation that was under the hood. She said she did not sustained any injuries. The fire dept was called and they put the fire out.
- Indianapolis, IN, USA
- Huntington Beach, CA, USA