10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 105,754 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was on the highway driving at 60 to 65 miles an hour, the distance before the malfunction began was approximately 5 miles before my brakes automatically were applied during a non braking application. The Cadillac sts slowed down into a car that hit my rear bumper. I tried to recover from the bump. As an result, the momentum sent me into a rocky but grassy ditched area on the side of the highway. As a result of the ebtcm failing while driving on the highway, my bumper was damaged, front bumper was damaged, along with my steering and struts. I contacted GM about the issue with this defective ebtcm and the remedy has been that a inspector will evaluate the car then next(....) I will be notified whether or not it will repaired. The car has been parked majority of the time since my incident. I'm waiting for the inspector to call and schedule an date to view vehicle. After the date of accident, I went to get a diagnosis of the damage from an authorized Cadillac dealer and they told me I would have to start with the ebtcm and struts. In addition, they would need more time to diagnosis other issues.
- Baltimore , MD, USA
The contact owns a 1997 Cadillac Seville. While driving 40 mph, the contact noticed a burning smell. The dealer stated that there were multiple coolant leaks inside the engine and they replaced four gaskets, a water pump, and hose; however, the failure continued. As of February 15, 2008, the dealer had not repaired the vehicle. The powertrain was unknown. The current and failure mileages were 57,813.
- Largo, MD, USA
I bought a used car with an extended warranty. A week later the fuel switch went out. I had to spend $80 to get that fixed at the same dealership. After a few weeks the turing switch started smoking so I took it to different dealership to get check out and they fixed it for $100 (co pay) while my car was being fixed they found a major oil leak and asked me if I would like to see if my warranty would fix it. The warrenty people came out and said no we are not going to pay the $1,500 -$2,500 to fix it. The car needs to go back to where you bought it so they can fix the car because the leak was preexisting. At that time I went and talked to one of the owners. He said he would look into it and advised me to go and let the service manager take a look at the car. Come to find out the used car lot knew about the leak and did not tell me at the time of sale otherwise I would not have bought the car. I was told by the service manager that the sales department may pay to get it fixed and they declined. I am now stuck with a $320 a month payment on a car that I can't drive very much until the leak is fixed. I would like to get my old car back that I traded in. I was told that I would be able to under the used car lemon law act. One more note I also need to get the steering colum repaired that would be another $210 and I work for the company I bought the car from.
- Junction City, OR, USA
- Boise, ID, USA