8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
100 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Cadillac dealer.

problem #1

Mar 092017

XT5 Premium Luxury 3.6L V6

  • Automatic transmission
  • 56 miles

clicking noise from right rear seat

BEEN BACK TO DEALER 2 TIMES WHO TIGHTENED SEAT MECHANICS WHICH ELIMINATED NOISE FOR A FEW DAYS DRIVING. NOISE ALWAYS RETURNS. DEALER SAID WAS SUBJECT TO SERVICE BULLETIN 56579 WHICH I HAVEN'T FOUND. ALSO SAID REARMOST SEAT POSITION IS NOT A TRUE DETENT AND SHOULD NOT BE USED BY DESIGN. SO THEY MOVED SEAT TO A PROPER POSITION AND IT STILL MAKES THE CLICKING NOISE NOW. SO WHY NOT REPLACE THE SEAT? DEALER SEEMS TO HAVE NO SOLUTION.

WHAT IS CADILLAC DOING ABOUT THIS IRRITATING NOISE? IS THERE A SERVICE BULLETIN? WILL THIS EVER BE SOLVED? DO I HAVE A LEMON?

- Dale R., Southport, NC, US

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