4.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,063 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Cadillac XT5. When the brake pedal was depressed, it traveled to the floorboard and the gear shifter would not move into park. Also, the service engine, service stabilitrak, service transmission, and entire instrument panel warning indicators were illuminated. The battery was disconnected and reconnected and the vehicle was able to shift into park; however, it unintentionally went back into drive. The vehicle was towed to plaza Cadillac (8893 us-441, leesburg, fl 34788, (352) 787-1323) where the chassis control, engine, transmission, and range control modules were reprogrammed. After the repair, the brake pedal traveled to the floorboard when placing the gear shifter in park. Also, while driving 40 mph, the vehicle stalled while rolling to a complete stop. The vehicle was pulled over to the side of the road where it was restarted and functioned normally. The vehicle was taken back to the same dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failures and informed the contact that other vehicles were experiencing the same failure. The failure mileage was 16,000.
- Summerfield, FL, USA
I just got this car delivered to my home on 01/11/2019, then it id not want to start after jump starting it worked then shut off so I was going to the dealeship while driving onthe expressway the car just completely shut off would not start, so had it towed to the dealership thinking it was the battery now it has to be there till Monday or Tuesday,
- Mcallen, TX, USA
I was driving in traffic, about 45mph, when the parking brake came on, I got a check engine light, service brake assist, service stabilitrack and one other light on. I managed to keep it running enough to not get rear-ended, but it is not safe. The dealer now has it, and I am in a loaner. The car has less than 2000 miles on it, and this is the second check engine light (the first did not involve the parking brake), but the dealer did not find a concrete problem for the light. Is this going to turn into a recurring problem? it is very definitely not safe.
- Norfolk, VA, USA
- Winchester, VA, USA