4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,820 miles

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problem #4

Jun 182021

XT5

  • miles
The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

- Dobbs Ferry, NY, USA

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problem #3

Sep 172020

XT5

  • 56,000 miles
Two issues involving the brakes. Front brake pads squeak when moving slowly, especially in the morning or when moving in a drive through line. The second is the brake pedal loses pressure over night or extended periods of non-use. It does not occur every night. Brake pedal is difficult to push to start the car.

- Wichita, KS, USA

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problem #2

Dec 202019

XT5

  • 31,280 miles
Parked in public parking lot. After starting car and attempting to backup, car would not move. Parking brakes were locked. Tried numerous times to release brakes. Parking brake would not release. Car would not move forward or backwards. Had same issue with 2013/xts and 2014/xts but turning car on/off would release brakes on those cars. This time, had to call tow truck. Weather sunny, temperature 33F. Car just recently received mileage maintenance. Warranty service for brakes twice since purchasing the car.

- Delware, OH, USA

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problem #1

Jul 232019

XT5

  • miles
I took my Cadillac XT5 2018 in for service today 07/23/2019 for an oil change and brake check as the brakes are squealing. I was told they weren't going to have time to work on the brakes but that "the sound is normal due to the materials that GM uses. That they would've only lubricated the disks but the noise would've came back in a week or 2". I took it in before for the same problem and when I received a call letting me know the services had been completed, the service agent informed me that it was a problem that was happening a lot with the 2018 XT5 models. At that time, he then told me the noise should be gone for good. The noise was only gone for a couple months and it came back. I have not owned the vehicle for even 1 year. I am beginning to fear for my safety as I don't really know what to believe anymore as I have gotten 2 different stories and I drive my daughter with me all the time.

- Los Angeles, CA, USA

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