10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,750 miles

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problem #2

Mar 032025

XT5

  • miles
The passenger interior side door at the bottom towards the back near the backseat, beginning driver seat caught fire. A small tiny hole began melting, and there was flames coming out of it. Within minutes. My entire car was engulfed in flames when the fire department came they said it seemed like it was fuses that began the Fire. I bought this car used from Carmax literally only two weeks ago and had only driven it. maybe 100 miles it-??s a 2020. I don-??t understand how this happened and I-??m concerned about other Cadillacs of this model having the same issue.

- East Haddam , CT, USA

problem #1

Nov 232019

XT5 6-cyl

  • Automatic transmission
  • 9,500 miles
The contact owns a 2019 Cadillac XT5. While driving approximately 65 mph, a loud noise suddenly occurred. After stopping to inspect the vehicle, it was discovered that the front section of the glass sun roof had exploded and shattered. There were no injuries. The vehicle was taken to ritchey Cadillac(932 N. nova rd, daytona beach, fl), but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 9,500.* consumer stated dealer was notified of the loss.

- Ormond Beach, FL, USA