8.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,750 miles

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problem #3

Apr 302022

XT5

  • miles
While driving at low speed lost all power steering. Was able to get it back home. When checked again later power steering was working. While driving later that day brakes engaged to a sudden slamming stop, red abs engaged light flashed then went away. Both incidents could-€™ve caused accidents. I-€™m scared to drive this car anymore. A week prior I thought the gears weren-€™t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway, also scary.. dealer said it needed a update and would be fine. 5 months ago I was unable to reverse out of my driveway, dealer also said it was in need of a update. I never received notice I was in need of any updates before these problems occurred.

- Pinole, CA, USA

problem #2

Apr 302021

XT5

  • 3,000 miles
Power steering assist has failed on 2 occasions. The first in late Jan. 2021, with approx 2000 miles on the odometer, and the second on 30 April 2021. On the first occasion, there was no power steering assist at start-up after stopping for fuel. The second was while driving at approx. 40 mph. The operator was able to pull over, out of traffic safely. On both occasions, the vehicle experience was very heavy manual steering; and the short-term remedy was to power off the vehicle and restart after 5 or so minutes to continue traveling without issue. On the first occasion, dealer service found no error codes. Technician scanned programming for 'pscm' with 'sps' and found an update to address the reported issue. Technician reprogrammed the power steering module w 'sps'. the vehicle will be serviced on 3 May 2021 for the second episode.

- Virginia Beach, VA, USA

problem #1

Dec 082019

XT5

  • 8,250 miles
Driving the car normally at night the dashboard lights went to full intensity without driver input, and wouldn't change. A few minutes later the rear windshield wiper started operating and wouldn't stop. Twenty minutes later the car flashed a notification that power steering assist was not functioning, and it became very difficult to steer. The turn signals would not operate. The low fuel warning indicator came on showed zero miles left even though there was at least a quarter tank left. The speedometer readout changed to zero, while we were driving at about 35 mph. We were able to safely stop the car at a convenience store / gas station. The ignition switch wouldn't turn off the engine, the heat came on and wouldn't turn off, the windows wouldn't roll down, and the doors locked themselves. The rear windshield washer continually pumped out fluid. The front windshield wipers started and wouldn't turn off. We called hertz and while we were on the phone with them the engine did shut down. Hertz sent a tow truck to retrieve the car. When he arrived he called me to ask what the problem was with the car, as he found it to be operating normally.

- Sandy, UT, USA