10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #2

May 232024

XT5

  • miles
Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.

- Chicago, IL, USA

problem #1

Oct 182023

XT5

  • miles
On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.

- East Setauket, NY, USA