3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,883 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In the last two years the car randomly has a complete power failure and loss of power and electrical while driving. Without warning the engine shuts down and all lights, dash panel, power steering, power brakes, etc completely shut down requiring the car to coast to a stop and put into park at which time the car will restart. This has happened approximately 10 times in the last two years. The dealership informed me it was an issue with the battery and replaced but occurred again a month later and they had no codes to indicate what was happening. On two occasions the car lost power in heavy traffic and wouldn't start for 10 minutes at which time it suddenly had power with the radio and lights turning on again. Looking online I've found numerous issues similar to mine with 2013 models but no fixes have been found. This is extremely dangerous to have happen driving in heavy traffic and suddenly have no power, especially without power steering or brakes requiring longer stopping distances, and time to attempt to steer to the shoulder.
- Wake Forest, NC, USA
Intermittently my electronic panel will shut down and no electronic functions will operate. Typically they will return power in about an hour or less. There has been a time in the last 15 days that the power did not return and I had to have the car towed to the dealership. Turns out that resulted in a fuse replacement for $125. The emergency flashers will randomly come on and the dealer would not cover it until I called GM headquarters and they got the dealer to cover it under a notice issued for the vehicles of my type but not my VIN number. My brakes squeak frequently but the dealer tells me that is normal but will not tell me if the recall had been fixed for that item. My brake lights and flashers will come on when I am driving, starting the car or park the care and leave it for some time. This happens like the electrical system shutdown, without any warning, in all seasons, during all times of the day or night, after extended or short duration trips. There is noting I have found to help me predict the occurrences and lately I don't drive it for fear of being stranded unless I am alone. Since the dealer can not duplicate the issue they are not willing to repair it and want me to pay $600 to have the body control module replaced in hopes that will clear up the problems.
- Maumelle, AR, USA
Cadillac Xts limousine with 2,800 miles. When driving a knocking noise can be heard coming from somewhere in front end. The noise is more noticeable making turns, hitting the smallest bumps in the road, and very noticeable when easing over a train track at 2mph.
- Gadsden, AL, USA
When applying the brakes, the brake lights do not come on. I was told by many people that the brake lights does not work.
- Brooklyn, NY, USA
The contact owns a 2013 Cadillac Xts. The contact stated that the brakes would exhibit a loud, squeaking noise sporadically when applied. The contact had also experienced hesitation when attempting to accelerate. The contact received notification of NHTSA campaign id number: 14V116000 (service brakes, hydraulic) and had experienced the brakes continuously exhibiting a loud noise prior to the recall notice being received. The contact was scheduled to have the vehicle inspected, diagnosed and repaired by an authorized dealer for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 7000.
- Tacoma, WI, USA
- Mesa, AZ, USA