9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
690 miles

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problem #1

Feb 272016

XTS

  • 690 miles
On 2/31/16 I drove my new vehicle from my home to the grocery store approx.2.5 miles away, as I was parking my vehicle in the H/C spot, a good "samaritan" tapped on my window & informed me that my new vehicle was leaking gas, he called 911 to have the fire department clean up the gas spill, I called triple aaa to deliver my new vehicle to the car dealership in delray beach fla, they repaired the gas line in a few weeks, however on 3/6/16, I was driving to my Sunday mass @ our church in tequesta fla.when the car abruptly stopped in the middle of the driveway@ the church parking area again a parishioner(a good samaritan) signaled me to stop because gas was leaking from below my vehicle, I called GM road service to retrieve the vehicle & deliver it to the car dealership in delray beach fla.the dealership refused to repair/work on the vehicle until I agreed to pay for the repair costs, they claim that a N animal had chewed thru the plastic gas line causing the leak & insisting that I call my insurance company to file a claim I have very strong feelings that GM has used substandard materials on one of the must important parts on this new vehicle I could have had a fire or blown up in my new vehicle I must to travel back to my home in Rhode Island in June & I fear for my life GM doesn't want to acknowledge any responsibility for this problem, Mr. S

- Cranston, RI, USA