10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,109 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2000 Chevrolet Astro van. While the consumer was leaving the driveway the steering wheel would not turn and the brakes did not work. The consumer contacted GMC. They did not have a recall for this problem. This was the second time that this happened. The first time this happened the dealership put on a new pump. The new pump failed also. The new pump was put on as a new vehicle guarantee. There were no accidents or injuries.. updated 11/16/05.
- Ridgefield, CT, USA
Van was being backed into driveway, steering and brakes went hard and belt started to squeal for about 6 seconds.belt squeal stopped but steering and brakes did not return.during inspection found power steering shaft broken.
- Toms River, NJ, USA
Power steering pump went out, which rendered power steering and brakes inoperative!! backing out of driveway, couldn't stop, went across traffic, up into cul de sac (thank goodness no other vehicles coming). $800 repair!!! only 50,000 +/- miles on vehicle.
- Centerville, OH, USA
Power steering pump failed causing the power steering to fail and also causing power assisted brakes to fail.
- Ada, MI, USA
While driving vehicle stalled, and brake pedal went down to the floor due to power steering pump malfunctioning.
- Waterloo, IA, USA
At 3-4 mph powersteering/brakes went out. Towed to dealer, powersteering pump had failed. When the brakes and the steering failed, the vehicle coasted into a telephon pole causing $4,000 damages to the vehicle. The manufacturer paid for everything.
- Denver, CO, USA
Inside power steering pump shaft snapped, will lose steering and brakes. This causes dangerous condition with loss of steering and brake failure.
- Covina, CA, USA
- Pacific, MO, USA