10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 94,577 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving and all of a sudden, the dash lights went out and the car died. I lost power steering, and I coasted to the side of the road. Come to find out the fuse box was hot and there was a few fuses that were blown. I replace the blown fuses and drove home. When I got home and turned off the van, I couldn't get it start I looked at the same fuse and they were blown again. The van now sits in the driveway till I figure this out. Because it is too dangerous to drive.
- Cameron, NC, USA
Vehicle lost all electrical power to every system that is controlled by the ignition being turned on. Driver was in the process of making a U-turn around a curbing island in the divided traffic road when all electrical was interrupted while the steering wheel was turned all the way to the left. Condition caused steering to become difficult, brake pedal went clear to the floor, air conditioning and radio and headlights all went off. Condition was repeatable with exception of brake pedal, each time steering was turned to the left. Inspection under vehicle found that main power cable is routed across front side of main frame motor mount member. There was a slight curve in the way the wire was routed and each time the steering was turned to the left, the inner tie rod end for the right wheel came in contact with the wire harness. After many miles, the protective cover and then the actual wire insulation was rubbed through. This caused a direct short to ground through the steering parts of all (switched while running) electrical components of the vehicle. Problem was corrected by taping the wire insulation, then taping the protective covering. I then had to fabricate a bracket to screw to the steel crumple member to hold the harness back from the steering linkage.
- Tucson, AZ, USA
Recently I took my van to a dealer because the knob on the A/C fan melted off it cost 600 dlrs in repairs the HVAC knob had melted off also the connector and resistor had burned out. The entire wiring harness was melted together. No fuse blew to prevent his form happening we are not sure what caused this to occur. My concern is that this could have caused a fire in the dash while I was driving resulting in severe injury accident or even death. Please contact me if there was a recall I missed or if there is any information as to why this happened. Thank you for your time concern Chevy owner.
- Rock Island, IL, USA
The contact owns a 2002 Chevrolet Astro van. The contact stated when the vehicle was shifted into park she noticed there was smoke and fire behind the steering wheel. There was also a minor explosion. The fire department was notified and stated that an electrical wire started the fire. A report was filed and the failure was not diagnosed nor towed from the contacts residence. The manufacturer was not notified. The failure and the current mileage was 170,000. Updated 8/23/12
- Adrian , WV, USA
ABS coming on at very low speeds on dry pavement (under 5mph/8kmh). It doesn't do it every time, but quite often at low speeds, like coming to a red light, stop sign or parking. Of course, there is no need for the ABS come on at such low speeds and especially not on dry pavement.
- Glen Ellyn, IL, USA
I have owned 3 Astro vans, ?89 and 92 (made in usa) previously and liked them so well I bout another one 2002 (made in Mexico). Within 60,000 miles rear seat fabric started to come apart, driver door power windows and locks stopped working, windshield washer hoses rotted, interior fan blower switch failed (twice), driver arm rest vinyl splitting in many areas, steering wheel mounted hazard light switch caused break and signal lights to blow fuses (this was fixed as recall), rear cargo door handle broke off, fuel tank gas level indicator fluctuates regardless of fuel level, antilock breaks engage unnecessarily at low speed soft braking, windshield leakage, side door difficult to close and sometimes can not be closed. Almost all item appeared after warranty was up. I will never buy another GM product again.
- Red Hook, NY, USA
My 2002 Astro van has been in the service dept. At ron carter in alvin Texas 11 times, 7 times for the same problem, the steering. Electrical problems 5 times, the light flashing and the locks clicking constantly. The back door broke twice for no apparent reason, the fuel pump failing and numerous other problems, well the electrical problem was supposedly fixed, but now is acting up again, I have 4 children and need a safe vehicle to drive in with my kids.
- Galveston, TX, USA
- Apache Junction, AZ, USA