10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,169 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Chevrolet Astro van. The contact stated that while driving in reserve at approximately 5 mph, the brakes and the power steering malfunctioned. The vehicle was towed to a local mechanic. The mechanic could not remedy the problem. The contact stated that the vehicle was unsafe to drive. The failure mileage was 25,000.
- Rockville, MD, USA
2002 Chevy Astro van idler arm pulled through the frame of the front right portion resulting in partial steering failure on February 1, 2009. Upon inspection by halleen Chevrolet service department it was determined that not only had the front right idler arm broken through the frame but the front left idler arm was also in danger of breaking through. This would result in complete steering failure. The service department at the dealership determined that the vehicle needed a complete frame replacement.
- Olmsted Township, OH, USA
While driving on a raining day at 30 mph, the consumer lost control which resulted facing opposite on the highway. The vehicle was hit by an oncoming vehicle. Previous to the accident, the consumer heard a noise coming through the front end of the vehicle. The dealerships inspected several times and could not duplicated or correct the problem.
- Riverside, CA, USA
My 2002 Astro van has been in the service dept. At ron carter in alvin Texas 11 times, 7 times for the same problem, the steering. Electrical problems 5 times, the light flashing and the locks clicking constantly. The back door broke twice for no apparent reason, the fuel pump failing and numerous other problems, well the electrical problem was supposedly fixed, but now is acting up again, I have 4 children and need a safe vehicle to drive in with my kids.
- Galveston, TX, USA
- Cameron, NC, USA