At the first of October I received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet Avalanche beginning Jan 2008. Onstar is a safety device on my truck...and was the deciding factor in choosing a GM vehicle. Some other family members have 2003 gmcs and they are repairable but mine is not. I find this hard to believe..they just do not want to pay for it. I have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back B/C emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but I can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. I will never purchase a GM again, B/C they have dumped all of us with analog service like a disease...I was told I could trade my truck and onstar would give me an additional year free! big wow...that is an insult. My truck was just paid for in August and in October I find out the big safety device of onstar is over.

- Mount Airy, NC, USA