10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 83,702 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The dashboard has multiple cracks in it. Two of the cracks go straight to passenger air bags. 1 is on the corner of drivers side dash and the last one is in the center of the dash.
- Charlotte, NC, USA
Vehicle caught on fire and/or exploded while sitting in apartment parking lot. Vehicle was not running and had been sitting for at least 30 minutes to an 1hr. Was in bedroom, when notified by the fire dept. That the vehicle was on fire.
- Crowley, TX, USA
Vehicle caught on fire, while parked in apartment parking lot, engine not running. Vehicle was parked for at least 30 minutes, before being notified that it was on fire.
- Crowley, TX, USA
Takata recall. The contact owned a 2007 Chevrolet Avalanche. The contact stated that the passenger side dashboard was cracked. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
- Temple Terrace, FL, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jimmy gray Chevrolet Inc. (181 goodman rd E, southaven, ms 38671, (662) 996-4929) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact also stated that the dashboard was fractured and may become looser over time. The failure mileage was unknown. VIN tool confirms parts not available.
- Memphis, TN, USA
Cracked dashboard around airbag
- Lago Vista, TX, USA
The dashboard has numerous cracks that will send shrapnel flying when the airbags deploy. The pieces of the dash could be deadly in an accident with propelled by the force of the airbag.
- Stafford, VA, USA
The contact owns a 2007 Chevrolet Avalanche. The contact noticed premature cracks on the dashboard that extended towards the front passenger side. The contact was unable to determine if the failure would impact the air bag components. The dealer (riverside Chevrolet, 8200 auto dr, riverside, ca 92504, (866) 849-7117) was notified of the failure. The manufacturer was notified of the failure and recommended that the dealer replace the dashboard. The VIN was not available. The approximate failure mileage was 58,000.
- San Bernardino, CA, USA
The contact owns a 2007 Chevrolet Avalanche. The contact stated that the dashboard split open on the driver's side. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired for the same failure at bayway Chevrolet (5719 broadway St, pearland, tx 77581, (281) 606-0465); however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
- Houston, TX, USA
The 5.3 engine has had many complaints from owners where the engine fails due to oil recirculation and valves going bad. The manufacturer will not do anything to replace the engines. The engine starts running extremely rough and had to be towed to a repair facility
- Kalkaska, MI, USA
Dash board cracking, around passenger airbag and above drivers dash
- Germantown, MD, USA
After driving in the summer went inside my house, when I came out the dash had cracked above the airbag area. Also cracked above the instrument cluster. The truck was not moving. The dash has no structure under the center of the dash to keep the dash from flexing. If parking with dash half covered in shade then the dash will be different temps on opposite sides
- Forney, TX, USA
Dash is cracked on passenger side by air bag and on driver side.
- Hickson, ND, USA
Dash cracks............crack over pass airbag and over instrument cluster.........
- Chatham, IL, USA
Dashboard has developed severe cracking on driver and passenger sides especially around the airbag area. This is the second dashboard in this vehicle. My concern is that the airbag may be punctured or otherwise ineffective upon deployment due to the instability and sharp, broken pieces of plastic dashboard. After having the dashboard replaced previously for these same reasons it has been protected with a dashmat and sunshade. This is certainly a quality issue which GM is aware of.
- Tampa, FL, USA
My truck has developed 2 large cracks in the dash, one over the instrument cluster and the other surrounding the passenger airbag. The cracks developed around 30,000 miles. The truck has been garage kept, and now with 55,000 miles the cracks are getting bigger and much worse. The major concern is the crack around the passenger airbag. With the dash being this brittle and weak, we are afraid of what may happen in an accident where the front airbags deploy. The dash appears that it may shatter into pieces or at least come apart and potentially allow shards of plastic to be thrown around in an accident. This issue is effecting a large amount of these model vehicles, so there is an obvious defect in the design. A new design for the dash should be developed and then replaced in our vehicles to unsure our safety, and to address the cosmetic defects of a vehicle with a purchase price well over $50,000. The dealer says that GM is not going to help cover the cost, or offer a replacement part for free at least. All they said was they could replace it for $1,300. This is the 2nd big issue I have had with this vehicle, recently we had to have $2,500 in engine repairs done due to the faulty displacement on demand system is the these 5.3L engines. Another common failure in these vehicles that GM is ignoring.
- Elk Grove, CA, USA
The contact owns a 2007 Chevrolet Avalanche. The contact stated that the hard plastic dashboard developed cracks near the steering column and the passenger side air bag. In addition, while driving over bumps in the road, the dashboard shook and vibrated violently. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
- Metairie, LA, USA
Dash board broken many area's.
- Los Angeles, CA, USA
The contact owns a 2007 Chevrolet Avalanche. While driving various speeds, an abnormal noise was heard near the dashboard. The contact noticed a crack on the dashboard near the passenger side air bag. The contact was concerned that the passenger side air bag could inadvertently deploy. The vehicle was taken to an independent mechanic where the cause of the failure was undetermined. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V388000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
- Mesa, AZ, USA
- Abbeville, MS, USA