Was going down the road and there was a big load bang or pop that sounded like a bomb went and the seatbelts sucked us back and locked us in place and then the service airbag light came on the light stays on the seatbelts are locked up can remove and it was like the air bags says will no longer deploy/work and now can't use the seatbelts and the law says no seatbelt use we get a ticket so now can't drive truck unless I want a ticket. So what do I do now I am disabled and this my only vehicle that I need to get to the doctors with so how to get it fixed is the manufacturer responsibility. My email is [XXX] My phone number is [XXX] Would like someone to contact me ASAP PLEASE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Parsons, TN, USA

Takata inflators we were parked at a store when we were leaving we heard a big loud pop like an explosion or like someone hit us on the passenger side smoke came out of the hood on the passenger side, seat belts locked up very tight emergency lights went on and dash board announced 'service airbag' drove it home very carefully. The next day I had a friend come connect a diagnostic computer to see what's the problem it said airbag deployed that same day I called :gmbrcpac@GM.com they called me back early the next morning they were able to tow it to chevrolette turlock auto mall to inspect it took them a week to even take a look at it finally my husband went in and now they are trying to say it's smthing completely different that the air bag is intact it even cracked the dash board on the side U can see the air bag compartment is lifted but it has to do with some seat belt sensor we are meeting tomorrow to see what they came up with but didn't sound good they were saying we had other problems like water leakage which we never had we have had the truck since 2011 never had a major problem with it we took good care of it and we want it fixed very disappointed in Chevrolet they were willing to pay for car rental but wanted me to pay for insurance out if my pocket I've been borrowing my sisters car and I dnt think that was fair either

- Turlock, CA, USA

The interior seat belts are cutting grooves in the plastic where they come out from on rear passenger seats. Also the interior door handles which are covered with chrome are peeling and the faux chrome is sharp an causes cuts if not opening the door from inside carefully. The cuts on fingers are painful. Has occurred to myself and passengers unaware of issue.

- Altadena, CA, USA

The contact owns a 2007 Chevrolet Avalanche. The contact stated that the locking mechanism of the driver and passenger side seat belts randomly unlocked. The contact stated that the failure occurred more frequently within the last two months. The vehicle was not diagnosed by an independent mechanic or dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.

- Maywood, NJ, USA

Takata recall I have been patience waiting to have my airbags recalled. Every time I contact the car dealership that I purchased my truck, they keep telling me that my truck can't be serviced to replace my defected takata air bags. I was in an accident in Feb 6th 2017. It wasn't my fault and the air bags didn't explode.

- Houston, TX, USA

The contact owns a 2007 Chevrolet Avalanche. While the contact's husband was exiting a ramp, the driver and passenger side seat belts locked and both curtain air bags deployed without warning or impact. There were no injuries. The manufacturer was notified of the failure and the contact was advised to take the vehicle to mark porter Chevrolet Buick GMC (42411 charles chancey dr, pomeroy, oh 45769 (740) 992-6614). The vehicle was not diagnosed or repaired. The contact's VIN was included in NHTSA campaign number: 16V383000 (air bags). The approximate failure mileage was 175,000.

- Shade, OH, USA

I own a 2007 Chevy Avalanche ltz. I had an incident where my seatbelt pretensioners fired for no reason, causing great pressure across my chest. I was stopped at a stoplight. My airbag did not fire, but hazard lights, emergency systems activated. I tried to submit a safety claim through Chevy but after 5 weeks they denied my claim. They sent out an investigator who found the SDM module had been corroded due to water damage. After investigating this on the internet I found this same issue to happen to many truck owners. Long story short, do I have any re-course" do you have annoy previous claims on the SDM module and pretensioners firing out of the blue" Chevy says I have to pay the bill to get it fixed. It was quite the traumatic experience and I thought I had gotten shot due to the pressure and noise. I can't imagine if my daughters were in the car and the damage it could have caused to them. Please let me know if there have been previous cases with SDM or seatbelt pretensioners

- Lincoln, NE, USA

The alarm sound for warning of seat belt unbuckled, door open, keys in ignition, etc, is generally inaudible. Occasionally it does work, but usually it does not. In 2010, the dealer said this was an issue with the radio. My warranty had expired so repair was no longer covered. I did not have the problem repaired due to the high cost. I thought that this was an isolated incident until I just read that there is a recall for this exact problem in later models. - when functional, the alarm sound emanates only from the speaker on the left side. I swapped the left and right speakers and the problem remained, suggesting that it is not a speaker issue. When the audible alarms are dead, so is the left side sound when the radio is on.

- Fayetteville, WV, USA

I had backed up a jet ski into a parking space. I had got out of the car to check spacing and got back in and closed the door. Went to place vehicle in drive and both side airbags deployed with my four year old son in the back seat.

- Hamburg, NY, USA

I am the owner of a 2007 Avalanche where the safety of the vehicle is in question. My wife was sitting stationary at a red light and for some reason both seat belts violently retracted to the point of injuring her and causing damage to passenger seat trim. Also the emergency flashers would not shut off and on-star was called twice. When the vehicle was being driven to the dealer for service check today, both side airbags deployed unexpectedly?my wife had to immediately stop the vehicle within a mile of our home, turn around, and leave it parked. I now have a vehicle that has seat belts that will not retract, side air bags deployed, and service air bag light continually on unable to be driven. Fortunately there were not more serious repercussions due to this vehicles failures. We expect your quick address of this and at no cost.to us. Just thankful lives were not lost due to whatever caused this problem.

- Ardmore, TN, USA

Seats belts don't work properly. Belt doesn't always release and can't latch in the belt on another. Already replaced one seat belt, having the other looked at again tomorrow.

- Hollister, CA, USA

The contact owns a 2007 Chevrolet Avalanche. The front driver's seat belt latch failed. The dealer charged $200 to replace the seat belt latch. The contact thought that the dealer would replace the entire unit at that price. The manufacturer took a report and was informed by the dealer that the seat belt was not defective. The failure mileage was 48,000 and current mileage was 50,000.

- Clinton , MD, USA