The contact owns a 2012 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the VIN was updated and now displayed that there was no recall associated with the VIN. The contact mentioned that the vehicle was taken to the dealer for the recall repair. The failure recurred. The vehicle then was taken to an independent mechanic where it was diagnosed and determined that the air bag needed to be replaced. The manufacturer was notified of the failure. The contact was informed that a senior adviser would reach out him for further assistance however, no further assistance was provided. The failure mileage was approximately 171,000

- Summitville, NY, USA

Service airbag light staying on. Was told we need a new airbag and connector. Airbag has never been deployed.

- Seattle, WA, USA

Takata recall ; cracked dash

- Reese, MI, USA

Dashboard around passenger side airbag is cracked. In my opinion this could affect the operation of the airbag, or even tear it upon activation.

- Girard, OH, USA

Dash board cracks formed on passenger airbag and driver over instrument panel. Possible airbag deployment puncture hazard and vibration distraction while moving.

- Leavenworth, KS, USA

Center of dash is not sturdy enough caused a crack from center dash air vent corner on passenger side corner to the air bag.

- Stuttgart, AR, USA

The dashboard cracked over the instrument panel and over the passenger side airbag. This is the second Avalanche that I have owned that cracked in the same location; previous year was a 2007.

- Irmo, SC, USA

Service airbag light came on when I released the emergency brake while on a hill, te vehicle only had 21,000 miles on it when this happened, dealer says it will cost about $1,000 to replace the SDM due to a failed current in the SDM, this vehicle has never been in an accident or air bags deployed, the warranty just ran out but still well below the allotted mileage. The dealer says the air bags will not work in the event of an accident.

- Murrells Inlet, SC, USA

The steering wheel is difficult to turn or control, went to dealership to fix the problem. After the dealership allegedly fix the problem, we had continued problems with the steering (controlling the steering wheel) and then the transmission caused the vehicle to jump or skip gears, causing the vehicle to be difficult to control. Took it back to the dealership and they were to busy to help us. All of the aforementioned defects caused my husband to lose control of the truck and ultimately flew off the road and vehicle flipped over (roll over).

- Grand Terrace, CA, USA