10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 29,727 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In December of 2020 we took our vehicle cannon dealership, the 2013 avalanche had a recall to repair a part for the takata air bag, on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer, and the air bags didn't deploy.we got injured, and we are still under the doctor, we had $9000 worth of damage, would have been worse if my husband hadn't hit brakes and we were sliding all across the highway we just couldn't avoid hitting the cow hauling trailer thanks Barbara hill.
- Starkville , MS, USA
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no expected time frame for parts availability. The contact had not experienced a failure. Vin tool confirms parts not available.
- Conway, AR, USA
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
- Holly, MI, USA
I received a letter back in Feb of 2021 advising us about the passenger airbag recall. I was to wait until parts come in from GM. After months of waiting, and confirmation of others that already got the repair done, I went ahead and scheduled the recall replacement with GM themselves, which in turn set it up with Ron Norris GMC in town. Even though I set this up a couple weeks ago and have received text and email confirmations reminding me of the appointment, I just received a call from Ron Norris, I was on the way to their dealership to have this recall taken care, telling me GM does not have the part for my truck and did not give me any more information about it. This is a serious issue and I have given them plenty of time to have it replaced. You ordered them to do this and after months they still do not have parts, they are dragging their feet on something that could kill the passenger of my vehicle. Could you please push them to get the part as I do not feel safe having a passenger ride in my truck now. If something happens I will hold you and GM responsible for the delays.
- Titusville, FL, USA
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. The contact called kelley Chevrolet service center (5220 value drive, fort wayne, in 46808, (260) 494-3537) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Wayne, IN, USA
Dashboard cracked in 4 places 2 around airbag and 2 in center
- Cape Coral, FL, USA
My daughter owns this vehicle and tried many times to get her dashboard repaired as a warranty issue with no luck. Everyone told her it was not their problem and there was no recall issued for this. I was driving her truck today and noticed there are now 5 cracks in the dashboard. The 1st and 2nd crack happened about 2017 while parking out of the sun, in a parking garage. The dash rattles constantly and at 1 location the dash is almost cracked in half. Speaking with several other owners they all say the same. There appears to be no recall and and none of the dealerships say it's not there problem. There is no recall. We live in South Louisiana and my main concern is safety of my daughter and her passengers. Is there a recall" was there a recall that we were not notified? and will there be a recall? also what happens, god forbid, she is driving down the road, hits a bump in the road, and her airbags deploy? and this causes her to hit someone, causes harm to herself or someone else or possibly kills someone" this concerns me more than I can communicate to you. One thing I failed to mention, every dealership did offer to repair or replace the dash, at our cost of course. Please let me know what my next step should be. Thank you for your time. I look forward to hearing from you with some sort of solution. [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lafayette, LA, USA
I purchased the vehicle new and after some time my dashboard started cracking breaking up around passenger side air bag and just above instrument panel on drivers side its and getting worse
- Killeen, TX, USA
The dashboard cracked and broke right by the passenger side airbag, which could cause serious injury if airbags ever deploy
- Anna, OH, USA
The dash is cracked at multiple places including up to the airbag. I was told by the people who repairs windshield that this is a know problem for Avalanche, Silverado Suburban. This is clearly a manufacturer defect and should be a recall they are quoting me a $1497 repair fee to replace the dash at the dealer. I contacted Chevrolet for assistance. They offered a $130 good will....
- Oak Point, TX, USA
My dash board has cracks and I am concerned that should the air bag go off in an accident the cracked dash may cause injury beyond normal. It has been noted that there are numerous complaints on the internet about this issue. I call to complain on the official GM hotline and was dismissed by the interviewer.
- Longwood, FL, USA
Garage kept 2013 Chevrolet Avalanche that developed cracked dashboard in 3 locations including the passenger airbag area. Garage kept 37K mile vehicle
- Myrtle Beach, SC, USA
I'm not exactly sure when it started, but it was fine this summer (I estimated 11/10/18 below). The dashboard has cracked in two spots - drivers side near instrument panel hump, and passenger side near airbag. The cracks are continuing to get larger and the dashboard has stated to vibrate and rattle. I am concerned about a safety hazard in an accident.
- O'fallon, MO, USA
Rubbing sound when turning the steering wheel, fixed when car was under warranty, was told it was the air bag. Rubbing sound has returned. Also there are several cracks in the dashboard, which could be hazardous if the airbags were to deploy during a front end collision.
- Boonton, NJ, USA
The dash cracked near the passenger airbag. The vehicle was stationary at the time of the crack.
- Bossier City, LA, USA
Cracked dash passenger side by air bag. Also drivers side cracked dash above instrument panel. This vehicle has been garage kept most of the time. This cracked dash may not let air bags deploy properly and prone to pieces of dash flying as potential lethal weapons as sharp pieces could cause puncture wounds, eyes blinded, cartoid artery hit etc. First noticed after vehicle had just been setting the first crack started. Drivers side came next, and it is extremely cracked. Vibrates and makes obnoxious noise. It is distracting to driver.
- Merritt Island, FL, USA
There is crack from the edge of the airbag across the dash to the defroster. I've researched this and discovered it could potentially send shrapnel if the airbags are deployed. I've contacted my dealership and they said it is not a covered part under the extended warranty. I've also contacted Chevrolet directly to see if they would fix this issue. I just heard back from them and they said they will not rectify the issue. I didn't witness the crack happening so I couldn't elaborate on whether the vehicle was in motion or just parked.
- Deering, NH, USA
At +/-83000 miles the dash developed a crack leading into the passenger air bag housing. It also is broken and, when driving, loosely vibrating between the instrument panel and the passenger air bag housing. Given the dangers associated with air bags, this is a clear and present danger to anyone in the vehicle.
- Bellaire, TX, USA
I received a notice in the mail about a possible recall of the takata airbags.
- Miami, FL, USA
- Sterling Heights , MI, USA