10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,000 miles

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problem #2

Jan 292024

Blazer

  • miles
The failing component is the ESC/power steering. It is available for inspection. It is currently at Bayway Chevrolet in Pearland, Texas. My safety and the safety of others is at risk when the power steering fails not allowing me to turn out of the way from road hazards or even make legal turns. This could result in an auto accident causing bodily injury or death to me or other drivers. Yes, a service shop in Alvin was able to see/reproduce the errors. No, however the vehicle is currently in the shop being looked at by service techs. There were no warning lights, messages, or other indications prior to [XXX] around 2pm EST, when this happened. The vehicle was driven home from work that evening. The vehicle was not driven all day [XXX]. Today, [XXX], I drove the vehicle to the service shop in Alvin, Texas to replace the battery. Around 10:45am EST, the errors/messages came on. I drove back to the battery shop in Alvin and they ran the codes. This is where they were able to feel the steering tighten up. I drove the vehicle to Bayway Chevrolet for repairs. Once I receive an estimate or repair invoice, I would be happy to send that over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Manvel, TX, USA

problem #1

Aug 112023

Blazer

  • 24,000 miles
The contact owned a 2021 Chevrolet Blazer. The contact stated while driving 69-70 MPH, the steering wheel strongly pulled to the left side and into the roadway median. There was no warning light illuminated. The contact stated that the vehicle hit the median and bounced, facing incoming traffic. The contact slammed on the brakes and shifted into park (P). The air bags deployed. The contact was able to exit the vehicle with the assistance of bystanders. Emergency services arrived at the scene but the contact was not transported to the hospital at the time. The contact later received medical assistance and was informed she had sustained soreness on the neck, shoulders and bruises all over the body. Additionally, the contact was advised she had sustained post traumatic stress disorder (PTSD). A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 24,000.

- Warren, MI, USA